015
After-sale Services
Thanks for purchasing this electric scooter. To protect your lawful rights and identify mutual
rights and obligations between you and us during after-sale services and maintenance,
please read this warranty statement and keep your warranty card properly.
You will enjoy the after-sale services provided by our designated after-sale service
department by the warranty card and purchase invoice.
(1) Scope of after-sale services:
The user is entitled to claim for refund or exchange of the product or repair until the scooter
works normally in case of any malfunction or insuperable failure due to quality issues in 7
days since the date of purchase.
(2) Warranty periods for major parts of the portable electric scooter:
Part Name
Warranty Period
Exception
Note
Li-ion battery
Six months
1. Damage due to
long-term power
lack.
2. Waterlog
Replacement out of
the warranty period
will be charged at
cost price
Controller
One year
1. Waterlog
2. Damage by strong
deliberate impact
Replacement out of
the warranty period
will be charged at
cost price
Motor
One year
1. Waterlog
2. Damage by strong
deliberate impact
Replacement out of
the warranty period
will be charged at
cost price
Frame, brake handle,
disc brake,
dashboard,
acceleration handle,
electronic brake
plastic part, tire,
LED lights, and
other quick-wear
parts.
Quick-wear parts are not covered by
warranty
Replacement of parts
that are not covered
by warranty will be
charged at cost price
Note
：
1. If you find that the scooter you purchase is inconsistent with what is described in the
warranty card in 7 days since the date of purchase, please contact your distributor as soon as
possible, otherwise we assume no responsibility for any problem as incurred.