15
After Sales Support
Telephone:
1300 663 907
Email: [email protected]
FAQ
Problem
Solution
My blender won’t turn on
• Check that the blender is correctly plugged into a
power outlet.
• Check the power outlet is turned on.
• Check that the container is correctly assembled with
the lid in place.
• Follow the Overheat Reset Procedure on page 14
after checking all of the above.
My ingredients are not
moving
• Turn blender OFF, remove container from the base,
remove the lid and using plastic utensil attempt to
shift the ingredients. Replace the lid and replace the
container on the base, then turn ON.
• Turn blender OFF. Remove lid plug and insert Tamper,
this can assist moving thicker ingredients. See page
11 for more details.
• Follow steps outlined under Jammed Ingredients on
page 13.
My blender stopped
working
• Check that the blender is correctly plugged into a
power outlet.
• Check the power outlet is turned on.
• Check that the container is correctly assembled to
the base.
• The blender may have overheated due to the wrong
setting or overuse. Follow the Overheat Reset
Procedure on page 14.
