symptom
Power LED - double flashing
red
Power LED - flashing
red
Power LED - flashing
blue
No sound from subwoofer
(Power LED is red)
Minimal deep bass produced
(Power LED is blue)
Subwoofer will not switch into standby.
(Power LED is always blue)
Subwoofer will not turn on or will go into
standby when very quiet source material is
played.
Communication Error (1 or 2)
on display
Subwoofer will not turn on
(Power LED not illuminated)
treatment
Contact your power provider.
Subwoofer will resume normal operation when
unit cools. If problem persists contact your Krix
retailer or Krix directly.
Switch off and switch on unit to reset. If
problem persists contact your Krix dealer or
Krix directly.
Check interconnection cables.
Refer to AV amp/receiver for subwoofer setup
procedure.
Refer to AV amp/receiver for subwoofer setup
(may differ for music and movies)
Play different source material.
Reposition subwoofer, refer to page 6.
Reduce
auto sensitivity
menu setting until
unit switches off when no program material is
playing.
Refer to AV amp/receiver for trigger setup
procedure.
Increase
auto sensitivity
menu setting until
unit switches on when very quiet source
material is played. If problem persists you may
also wish to increase the subwoofer output
level on your A/V receiver. Refer to AV amp/
receiver for subwoofer setup procedure.
Check trigger cable connection and then refer
to AV amp/receiver for trigger setup procedure.
Turn subwoofer mains power off and on. If
problem persists contact your Krix retailer or
Krix directly.
Check power switch is set to ‘I’.
Check mains outlet is suppling power using
another appliance (e.g. lamp).
If problem persists contact your Krix retailer or
Krix directly.
10
trouble shooting
cause
Low mains voltages or brown-out in your area.
Amplifier over-temperature condition. May be
the result of continual use of the subwoofer at
high volume levels.
Amplifier overcurrent condition.
Incorrect or faulty cabling.
AV amp/receiver subwoofer output settings
incorrectly set.
AV amp/receiver sending bass to main speakers
(may differ for music and movies)
Program material has little bass content
Subwoofer influenced by room placement
If
power mode
is set to
auto sense
, noise
in your system may be triggering the auto
sense circuit causing your subwoofer to stay
switched on.
If
power mode
is set to
12V trigger
and trigger
cable is connected to AV amp/receiver the
trigger logic may be incorrectly set.
If
power mode
is set to
auto sense
, the auto
sense circuit may not be responding to your
low level source material.
If
power mode
is set to
12V trigger
and
trigger cable is connected to AV amp/receiver,
subwoofer may not be receiving a 12V signal.
The front control panel is unable to
communicate with the rear panel.
Amplifier not receiving power.
