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Freight to the factory is your responsibility. Return freight within the United States
(U.S.A.) is included in the warranty. If you have purchased your Krell product out-
side the U.S.A. and wish to have it serviced at the factory, all freight and associated
charges to the factory are your responsibility. Krell will pay return freight to the
U.S.A.-based freight forwarder of your choice. Freight and other charges to ship the
product from the freight forwarder to you are also your responsibility.
Krell is not responsible for any damage incurred in transit. Krell will file claims for
damages as necessary for a product damaged in transit to the factory. You are
responsible for filing claims for shipping damages during the return shipment.
Krell does not supply replacement parts and/or products to the owner of the prod-
uct. Replacement parts and/or products will be furnished only to the distributor
performing service on this product on an exchange basis only; any parts and/or
products returned to Krell for exchange become the property of Krell.
No expressed or implied warranty is made for any Krell product damaged by acci-
dent, abuse, misuse, natural or personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly, component replacement,
perforation of chassis, updates, or modifications performed to the product
will void the warranty.
The operating voltage of the product is determined by the factory and can only be
changed by an authorized Krell distributor or at the factory.
In the event that Krell receives a product for warranty service that has been modi-
fied in any way without Krell authorization, all warranties on that product will be
void. The product will be returned to original factory layout specifications at the
owner’s expense before it is repaired. All repairs required after the product has
been returned to original factory specifications will be charged to the customer, at
current parts and labor rates.
All operational features, functions, and specifications and policies are subject to
change without notification.
To register your product for warranty benefits, please complete and return the
Warranty Registration Card enclosed in the shipping box within 15 days of pur-
chase. Thank you.
