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15 

15 

LIMITED WARRANTY

WHO IS PROTECTED?

WHAT IS COVERED AND WHAT IS NOT COVERED

WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR

HOW YOU CAN GET WARRANTY SERVICE

LIMITATION OF IMPLIED WARRANTIES

EXCLUSION OF DAMAGES

CAUTION!

Kramer Electronics (hereafter 

) warrants this product free from defects in material and workmanship under the 

following terms.

Kramer

HOW LONG IS THE   WARRANTY

Labor and parts are warranted for three years from the date of the first customer purchase.

Only the first purchase customer may enforce this warranty.

We will pay labor and material expenses for covered items. We will not pay for the following:

The liability of Kramer for any effective products is limited to the repair or replacement of the product at our option. Kramer shall 

not be liable for:

This warranty gives you specific legal rights, and you may also have other rights, which vary from place to place.

 All products returned to Kramer for service must have prior approval. This may be obtained from your dealer.

This equipment has been tested to determine compliance with the requirements of:

EN-50081:

"Electromagnetic compatibility (EMC);

generic emission standard.

 

Residential, commercial and light industry"

EN-50082:

"Electromagnetic compatibility (EMC) generic immunity standard.

Part 1: Residential, commercial and light industry environment".

CFR-47:

FCC* Rules and Regulations:

Part 15: “Radio frequency devices

Subpart B  Unintentional radiators”

Except as below, this warranty covers all defects in material or workmanship in this product. The following are not covered 

by the warranty:

1. Any product which is not distributed by Kramer, or which is not purchased from an authorized Kramer dealer. If you are 

uncertain as to whether a dealer is authorized, please contact Kramer at one of the agents listed in the Web site 

www.kramerelectronics.com.

2. Any product, on which the serial number has been defaced, modified or removed, or on which the WARRANTY VOID 

TAMPERED sticker has been torn, 

3. Damage, deterioration or malfunction resulting from:

i) Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature

ii) Product modification, or failure to follow instructions supplied with the product

iii) Repair or attempted repair by anyone not authorized by Kramer

iv) Any shipment of the product (claims must be presented to the carrier)

v) Removal or installation of the product

vi) Any other cause, which does not relate to a product defect

vii) Cartons, equipment enclosures, cables or accessories used in conjunction with the product

1. Removal or installations charges.
2. Costs of initial technical adjustments (set-up), including adjustment of user controls or programming. These costs are the 

responsibility of the Kramer dealer from whom the product was purchased.

3. Shipping charges.

1. To obtain service on you product, you must take or ship it prepaid to any authorized Kramer service center.
2. Whenever warranty service is required, the original dated invoice (or a copy) must be presented as proof of warranty 

coverage, and should be included in any shipment of the product. Please also include in any mailing a contact name, 

company, address, and a description of the problem(s).

3. For the name of the nearest Kramer authorized service center, consult your authorized dealer.

All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to 

the length of this warranty.

1. Damage to other property caused by defects in this product, damages based upon inconvenience, loss of use of the product, loss 

of time, commercial loss; or:

2. Any other damages, whether incidental, consequential or otherwise. Some countries may not allow limitations on how long an 

implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above 

limitations and exclusions may not apply to you.

Servicing the machines can only be done by an authorized Kramer technician. Any user who makes changes or 

modifications to the unit without the expressed approval of the manufacturer will void user authority to operate the 

equipment.

Use the supplied DC power supply to feed power to the machine.
Please use recommended interconnection cables to connect the machine to other components.

IF 

reattached, removed or otherwise interfered with.

* FCC and CE approved using STP cable (for twisted pair products)

NOTE:

Part 1: 

 

Summary of Contents for VS-21HDCP-IR

Page 1: ...Kramer Electronics Ltd USER MANUAL Model VS 21HDCP IR 2x1 DVI Switcher...

Page 2: ...ng EDID 8 7 Technical Specifications 8 8 Default Communication Parameters 9 9 Kramer Protocol 9 9 1 Toggling Between Protocols 9 9 2 Kramer Protocol 2000 10 9 3 Protocol 3000 Syntax 11 9 3 1 Host Mess...

Page 3: ...IR 2x1 DVI Switcher 6 Figure 3 Connecting the REMOTE Input Select Connector 7 Tables Table 1 VS 21HDCP IR 2x1 DVI Switcher Features 5 Table 2 Technical Specifications of the VS 21HDCP IR 2x1 DVI Switc...

Page 4: ...g the required battery and a separate user manual2 This user manual 2 Bracket installation kit 2 Getting Started We recommend that you Unpack the equipment carefully and save the original box and pack...

Page 5: ...KRAMER SIMPLE CREATIVE TECHNOLOGY Getting Started 2...

Page 6: ...gital video and audio signals transmitted over DVI or HDMI connections between two HDCP enabled devices to eliminate the reproduction of copyrighted material To protect copyright holders such as movie...

Page 7: ...oiding interference deterioration in signal quality due to poor matching and elevated noise levels often associated with low quality cables Avoiding interference from neighboring electrical appliances...

Page 8: ...ect the VS 21HDCP IR 2x1 DVI Switcher as illustrated in the example in Figure 2 do the following2 1 Connect up to two DVI sources to the INPUT connectors as follows INPUT 1 connector to DVI source 1 f...

Page 9: ...ct to the VS 21HDCP IR via an RS 232 connection using for example a PC Note that a null modem adapter connection is not required To connect to the VS 21HDCP IR via RS 232 Connect the RS 232 9 pin D su...

Page 10: ...e REMOTE Terminal Block Connector The contact closure remote control pins operate in a similar way to the input SELECT button Using the contact closure remote control lets you select an input by remot...

Page 11: ...put 1 and input 2 simultaneously IN 1 IN 2 blink Default value to Input 1 and input 2 simultaneously 7 Technical Specifications Table 2 includes the technical specifications Table 2 Technical Specific...

Page 12: ...n release 9 Kramer Protocol By default the VS 21HDCP IR is set to protocol2 2000 see section 9 2 but is also compatible with Kramer s Protocol 3000 see section 9 3 Section 9 1 describes how to switch...

Page 13: ...s 1 I6 I0 INPUT When switching ie instruction codes 1 and 2 the INPUT 7 bits is set as the input number which is to be switched Similarly if switching is done via the machine s front panel then these...

Page 14: ...cause all units including audio data etc to switch Similarly if a machine is in FOLLOW mode it will perform any video instruction 9 3 Protocol 3000 Syntax The Kramer Protocol 3000 lets you control th...

Page 15: ...ommand entered as part of a message string begins with a message starting character and ends with a message closing character Note A string can contain more than one command Commands are separated by...

Page 16: ...can be chained in the same string Each command is delimited by a pipe character When chaining commands enter the message starting character and the message closing character only once at the beginnin...

Page 17: ...ULT VID V Switch video only VID IN OUT IN OUT Short form V IN OUT IN OUT VID IN OUT IN OUT RESULT VID V Query Switch video only VID OUT Short form V OUT VID VID IN OUT VID IN 1 IN 2 9 1 Result and Err...

Page 18: ...fnature ii Product modification orfailureto followinstructions supplied with theproduct iii Repairorattemptedrepairby anyonenot authorized byKramer iv Anyshipment oftheproduct claims must bepresentedt...

Page 19: ...est information on our products and a list of Kramer distributors visit our Web site www kramerelectronics com where updates to this user manual may be found We welcome your questions comments and fee...

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