15
Troubleshooting
the
Ruckus
Wireless
A
typical
installation
consists
of
a
7800
connected
to
a
DSL
modem.
The
7811
sends
wireless
signals
to
an
adapter
(7111)
that
is
connected
to
a
set
top
box.
One
7811
can
send
wireless
signals
to
multiple
adapters
throughout
the
home.
Troubleshooting
Setup
If
you
cannot
see
video
on
your
TV,
follow
these
troubleshooting
tips:
1.
Disconnect
the
7111
power
adapter
(the
unit
connected
to
the
STB).
2.
Re
‐
connect
the
7111
power
adapter.
3.
From
the
TV
connected
to
the
set
top
box,
check
to
see
if
you
can
watch
IPTV
channels.
4.
If
not,
turn
off
the
set
top
box.
5.
Turn
on
the
set
top
box.
6.
Re
‐
check
the
TV
channel.
7.
Disconnect
the
7811
power
adapter
(the
unit
connected
to
the
DSL
modem).
8.
Reconnect
the
7811
power
adapter.
9.
Turn
on
the
set
top
box.
10.
Check
the
LED
status
lights
to
verify
correct
operation
(see
above).
11.
Make
sure
you
are
using
the
power
adapter
supplied
by
Ruckus
Wireless.
12.
Make
sure
the
Power
LED
is
lit.
If
it
is
not
lit,
make
sure
the
power
cord
is
properly
connected
to
the
7111
and
that
the
power
supply
adapter
is
properly
connected
to
a
functioning
power
outlet.
If
the
problem
persists,
you
have
a
hardware
problem
and
should
contact
our
Repair
Department
at
611
or
225
‐
2111,
option
1.
13.
Make
sure
your
Network
LED
is
lit.
Make
sure
the
Ethernet
cable
connections
are
secure
at
the
7111
adapter
and
your
set
top
box.
The
Network
LED
on
the
7111
adapter
indicates
a
link
when
the
adapter
is
fully
seated
in
the
port.
14.
Make
sure
the
Wireless
LED
is
either
steady
or
flashing
Green.
If
it
is
not
lit,
the
Wireless
settings
may
be
incorrect
between
the
7111
adapter
and
the
7811
Master.
Contact
our
Repair
Department
at
611
or
225
‐
2111,
option
1.
Enjoy
your
Locally
Owned
and
Operated
KPU
CommVision
Service!
Call
611
or
225
‐
2111
option
1
if
you
have
any
questions
concerning
our
service.
For
billing
questions
or
to
add
new
services
contact
Customer
Service
at
228
‐
5474.
