14
TROUBLESHOOTING
PILOT AND BURNER EXTINGUISH WHILE IN OPERATION
No LP in tank. Check and refill if necessary.
Glass frame assembly not installed correctly. Refer to corresponding instructions in this manual.
Improper vent cap installation. Adjust if necessary.
Vent cap blockage. Remove debris if necessary.
Improper pitch on horizontal vent. 1/4” (6mm) rise per foot is required on horizontal venting.
Inner vent pipe leaking exhaust gases back into firebox. Check for leaks and repair if necessary.
Excessive draft.
GLASS SOOTING
Improper log placement. Refer to corresponding pages in this installation manual.
Improper venturi setting. Venturi may need to be opened slightly to allow more air into the gas mix.
Improper pitch on horizontal venting. 1/4” (6mm) rise per foot required on horizontal venting.
FLAME BURNS BLUE AND LIFTS OFF BURNER
Improper venturi setting. Venturi may need to be closed slightly.
Improper vent cap installation. Check for proper vent cap installation.
Blockage or vent system leaks.
NO REACTION TO COMMAND
Backup battery pack batteries or remote control batteries low. Replace batteries.
No communication between remote control and IFC control module. Reprogram remote control to IFC control module. Follow
INITIALIZING THE SYSTEM FOR THE FIRST TIME as outlined in this manual.
A maximum number of failed ignitions or flame restorations have been reached. Reset IFC control module.
Reset Using ON/OFF Switch:
Set ON/OFF switch to OFF position. Wait approximately (2) seconds and move switch to the ON position. The ignition sequence will
start again.
Reset Using Remote Control ON/OFF Button:
Turn the system off by pressing the Remote Control ON/OFF button. After approximately (2) seconds press the Remote Control
ON/OFF button again. The IFC control module will reset and the ignition sequence will start again.
Reset By Cycling Flame
:
In the Manual Flame Control Mode, use the Down Arrow Button to reduce flame to off (indicated by OFF displayed on Remote
Control Display Screen). Wait approximately (2) seconds and press the Up Arrow Button, the ignition sequence will start.
