TROUBLESHOOTING GUIDE
You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
Problem
“ADD WATER” indicator
turns on
“ICE FULL” indicator
lights up
“ADD WATER” and
“ICE FULL” indicators
turn on simultaneously
The ice collects together
The ice-making cycle
seems normal but
no ice is produced
Poor ice-making result
Possible causes
1. Low water level or
lack of water
2. The water screen at
the bottom of water
reservoir is blocked.
3. Pump malfunction.
1.Ice basket is full and
the infrared light is
blocked by the ice.
2. Infrared light-emitting
diode & light-receiving
diode do not work
1. The ice tray is not in
the right position.
2. The “ICE FULL” condition
can not be detected as
the infrared light module
is interfered by the sunlight.
Making ice takes too much time.
The water in the water reservoir
is of too low temperature.
- The ambient temperature or
water temperature is too high.
- Refrigerating system leaks
- Refrigerating system blocks
1.Poor heat dissipation.
2.The water temperature
is too high.
3.The ambient temperature
is too high.
Solution
1.Stop making ice, refill water and
then press “ON/OFF” key
to restart ice-making cycle.
2. Clean unit
3. Send it to the authorized
department for repair.
1. Remove the ice from ice basket.
2a. Wipe up the foreign objects on
the infrared light-emitting diode &
light-receiving diode and restart
the ice maker.
2b. Call Customer Service if the
infrared light-emitting diode &
light-receiving diode still can
not work after wiping up the
foreign objects on them and
restarting the ice maker.
1. Unplug the appliance and check
if the ice tray is blocked.
2. Unplug the appliance and move
it to a place which is not exposed
to the sunlight, then plug the
appliance and activate it again.
Stop making ice and restart the
ice-making cycle after the ice melts.
Fill the water reservoir with water
ranges between 46-77°F / 8
-
25
°C
.
- Start the ice-making cycle at an
ambient temperature less than
89°F / 32°C and fill the water
reservoir with some cold water.
- Call customer service
- Call customer service
1. Leave a 6-inch clearance on all
sides of the ice maker for proper
ventilation.
2. Fill the water reservoir with water
ranges between 46-77°F / 8
-
25
°C
.
3. Operate the ice maker at an
ambient temperature between
50-89°F / 10
-
32
°C
.
6
7
TECHNICAL SPECIFICATIONS
Ice making capacity:
12 kgs (26.5 lbs.)/24 h
Applicable climate:
ST/SN/N/T
Class:
I
Power:
120V/60Hz
Rated power:
105W
Refrigerant type & amount: R600a / 23g
High Side:
290 Psig
Low Side:
138 Psig
Foaming agent:
HFC-245fa
Net weight:
7.46kg (16.4 lbs)
Housing:
PP
Unit size
(
DXWXH)
:
310x230x325mm (12.2x9”x12.8”)
