Kontron Hamburg GmbH & Co.KG
Marschnerstieg 7
22081 Hamburg / Germany
Fon : +49 (0) 40 20 00 90-0
Fax : +49 (0) 40 20 00 90-10
www.kontron-hh.de
PC/104 VGALCD-6 document name:< PC104 VGALCD-6-M12 >
Warranty
Each board is carefully and thoroughly tested before being shipped. If, however,
problems should occur during the operation, please check your user specific
settings of all boards included in your system. This is often the source of the
fault. If a board is defective, it can be sent to your supplier for repair. Please take
care of the following steps:
1. The board returned should correspond to the factory default settings
since a test is only possible under these settings.
2. In order to repair your board as fast as possible, we require some
additional information from you. Please fill out the attached Repair
Form and include it with the defective board.
3. If possible, the board will be upgraded to the latest version without
additional cost.
4. Upon receipt of the board, please be aware that your user specific
settings were changes during the test.
Within the guarantee, the repair is free as long as the guarantee conditions were
kept. If no fault has been found, you will be charged with the test cost due to the
high test expenditure. Repairs outside of the guarantee will be charged.
This Kontron product is warranted against defects in material and workmanship
for our guaranteed warranty period from the date of shipment. During the
warranty period, Kontron will, at its option, either repair or replace products
which prove to be defective.
For warranty service or repair, the product must be returned to a service facility
designated by Kontron.
The foregoing warranty shall not apply to defects resulting from improper or
inadequate maintenance or handling by buyer, unauthorized modification or
misuse, operation outside of the environmental specifications for the product, or
improper installation or maintenance.
Kontron will not be responsible for any defects or damages due to a faulty
Kontron product other than the products supplied by Kontron.
Important Notes
To protect the external power lines of peripheral devices the customer has to
take care about:
that the wires have the right diameter to withstand the maximum available
current and that the enclosure of the peripheral device fulfils the fire protecting
requirements of IEC/EN 60950.
