19
16 Troubleshooting
Problems
Potential Causes
Solutions
After turned on
the switch, the
light and
concentrator
doesn’t work.
1. The plug doesn’t insert the
switch firm.
2. No power.
3. Overload protector
protection
1
．
Push the plug.
2
．
Check the power.
3
．
Press the button of
overload protector.
After turned on
the switch, the
light works,
but the
concentrator
doesn’t work.
1
．
Air compressor protection.
2
．
Inlet or outlet jammed.
3
．
Ambient temperature is
lower than 5
℃
1. Renew the oxygen
concentrator.
2. Clean the filter and
check if anything
jammed intake.
3. Rise the ambient
temperature.
Cannot obtain
the requested
current
capacity.
1. Nose sucker jammed or
damaged.
2. Mask jammed or damaged
；
3. Wet bottles jammed or
damaged.
4. Oxygen tubes surpass the
stipulation or have the bend.
1. Change or rectify the
oxygen tubes.
2. Take down the wet
bottle, clean or change
it.
If it’s not in the above cases and there is still no oxygen output, please contact
the distributor or the manufacturer.
Screen prompt code and processing
Fault
code
Failure description
E01
25 seconds after running the concentrator or longer time that the air
pressure cannot reach the regular standard
E02
The air pressure decreases below the minimum range(20Kpa) suddenly
E05
The air pressure rises above the maximum range(260Kpa) suddenly
E35
The temperature detect switch of compressor is unconnected or
beyond the allowable range