Konica Minolta ScanDIVA User Manual Download

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Chapter 5 Troubleshooting

5-3

2 Troubleshooting

2.1

Errors shown on the Personal Computer screen

Error message

Action

“Scanning was cancelled because the original was not
detected correctly”

1. Please re-position the original and start scanning

again.

2. If the error still appears, please execute the setup

adjustment.

“Could not open the TWAIN source”

• Turn OFF the Power Switch of the Scanner, and

turn it ON again. Restart the Personal Computer.

“I/F error”

• After confirming that the USB Cable is connected,

turn ON the Power Switch of the Scanner again
and restart the Personal Computer.

“Adjustment Failure”

• During “Setup” adjustment:

Verify that the chart is an adjustment chart.
Verify that there is no dirt on the chart.
Place the chart in the correct position.

“Scanner - Hardware Error”

“Scan Head Positioning Error”

• Turn OFF the Power Switch of the Scanner, and

turn it ON again. Restart the Personal Computer.

Summary of Contents for ScanDIVA

Page 1: ...ScanDIVA User s Guide ...

Page 2: ...International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment ...

Page 3: ... of the contents of this section may not correspond with the purchased product Warning and Precautions Symbols WARNING Ignoring this warning could cause serious injury or even death CAUTION Ignoring this caution could cause injury or damage to property Meaning of Symbols A triangle indicates a danger against which you should take precautions This symbol warns against possible burns A dialog line i...

Page 4: ...fire or electrical shock Use only the specified power source voltage Failure to do that could result in a fire or electrical shock Do not use a multiple outlet adapter to connect any other appliances or machines Use of a power outlet for more than the marked current value could result in a fire or electrical shock Do not unplug or plug in the power cord with a wet hand as an electrical shock could...

Page 5: ... the power outlet and then call your authorized service representative If you keep on using it as is a fire or electrical shock could result Connect the power cord to an electrical outlet that is equipped with a grounding terminal CAUTION Do not use flammable sprays liquids or gases near this product as a fire could result Do not let any object plug the ventilation holes of this product Heat could...

Page 6: ... moving this product always hold it by the locations specified in the User s Guide or other documents If the unit falls it may cause severe personal injury The product may also be damaged or malfunction Remove the power plug from the outlet more than one time a year and clean the area between the plug terminals Dust that accumulates between the plug terminals may cause a fire When unplugging the p...

Page 7: ...ntenues dans cette section pourraient ne pas correspondre à votre produit Symboles d avertissement et de précaution WARNING Le non respect de cet avertissement pourrait causer de graves blessures voire un accident mortel CAUTION Le non respect de cette précaution pourrait causer des blessures ou des dommages matériels Signification des symboles Un triangle indique un danger potentiel requérant cer...

Page 8: ... une électrocution Utilisez uniquement la tension d alimentation spécifiée Le non respect de cette consigne risquerait de provoquer un incendie ou une électrocution N utilisez jamais d adaptateur multi prise pour alimenter simultanément d autres appareils ou machines Le branchement à une prise de courant délivrant une tension supérieure aux spécifications risquerait de provoquer un incendie ou une...

Page 9: ...espect de cette consigne risquerait de provoquer un incendie ou une électrocution Branchez le cordon d alimentation à une prise de courant pourvue d une broche de mise à la terre CAUTION Tenez toujours tout produit inflammable liquide gaz et vaporisateur à l écart de l appareil car ces produits posent un risqué d incendie N obstruez jamais les orifices de ventilation de cet appareil avec quelque o...

Page 10: ...jours le tenir aux endroits indiqués dans le mode d emploi ou toute autre documentation Une chute de l appareil risquerait de causer de graves blessures Cela pourrait en outre causer une panne et ou un endommagement de l appareil Veillez à débrancher la fiche du cordon d alimentation de la prise de courant plusieurs fois par an afin de nettoyer les broches de la fiche Toute accumulation de poussiè...

Page 11: ...system and do not touch any part of the system the manual does not cover NEVER attempt to disassemble or remodel the system The contents of this manual are subject to change without notice No part of this manual may be quoted reproduced or translated into any other language ...

Page 12: ...been installed FCC Part 15 Radio Frequency Devices For U S A Users This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with th...

Page 13: ...omplies with the following EU directives 2006 95 EC and 2004 108 EC directives This declaration is valid for the area of the European Union EU only This device must be used with shielded interface cable and shielded network cable The use of non shielded cable is likely to result in interference with radio communications and is prohibited under rules We declare under our sole responsibility that th...

Page 14: ...und to comply with UL60950 1 Books magazines journals and other materials may be copyrighted Unauthorized scanning into a computer and subsequent printing or other use of such copyrighted materials may be contrary to the provisions of the United States Copyright laws title 17 of the United States Code You are encouraged to obtain permission to scan copy or otherwise use copyrighted materials or to...

Page 15: ...y be subject to copyright The copying scanning or altering of such materials may unless authorized by the copyright owner infringe Copyright Law In some countries there are various types of copying which will not be treated as copyright infringement such as research or private study for criticism or review for reporting current events and various acts in relation to education libraries and public ...

Page 16: ...installation start up procedures and explanation of the image acquisition screen for the ScanDIVA TWAIN Driver Chapter 4 Operation Describes operation precautions and procedures and settings for each function Chapter 5 Troubleshooting Describes error and warning messages that appear on the Personal Computer and procedures for eliminating these problems Chapter 6 Maintenance Describes daily mainten...

Page 17: ...1 1 Features 2 2 2 Part Identification and Functions 2 3 Chapter 3 ScanDIVA TWAIN Driver 3 1 1 ScanDIVA TWAIN Driver Setup 3 2 1 1 Trademark Acknowledgments 3 2 1 2 System Environment 3 2 1 3 Installation Procedure 3 3 2 Setup of the Scanner 3 7 2 1 Installation of Stitching Labels 3 7 2 2 Disabling User Account Control 3 8 2 3 Aging 10min 3 10 2 4 CCD Gain 3 12 2 5 Exposure Time 3 15 2 6 Black Sh...

Page 18: ...ls 4 17 7 2 Originals with a tag attached or bookmark placed 4 18 7 3 Originals with Folds wrinkles or warps 4 18 7 4 Bound with special binding 4 19 8 Using the optional Glass Plate Unit 4 20 Chapter 5 Troubleshooting 5 1 1 Problems with the Scanner 5 2 2 Troubleshooting 5 3 2 1 Errors shown on the Personal Computer screen 5 3 2 2 Errors shown on the Operation Panel 5 4 3 Trouble when scanning an...

Page 19: ...Chapter 1 Precautions for Installation Operation ...

Page 20: ...r other objects that catch fire and burn easily An area that is safe from spilled water or other liquids A dust free location 1 2 Power Source The Power Source Voltage Requirements are as follows Use a Power Source with little voltage frequency fluctuations Power Source 50 Hz 60 Hz Voltage Fluctuation 120 VAC 10 230 VAC 10 Frequency Fluctuation 50 Hz 3 Hz 60 Hz 3 Hz Be careful not to exceed the ca...

Page 21: ...es with local electrical standards NOTE NEVER connect the Ground Cable to a Gas Pipe the Ground Wire for a Telephone Line or a Water Pipe 1 4 Moving the Scanner Please contact your authorized dealer before moving the Scanner to a new installation location 1 5 Space Requirements Secure the recommended space shown in the figure below to ensure easy operation and maintenance of the Scanner 48 98 9 84...

Page 22: ... large movements such as standing up or sitting down while the book is being scanned This is necessary in order to stabilize the luminance on the book NEVER bring any magnetized object or use flammable sprays liquids near the Scanner NEVER place a vase or vessel containing water on the Scanner NEVER drop paper clips staples or other small pieces of metal into the Scanner If this occurs contact you...

Page 23: ...mediately 6 Please take care while adjusting for the luminance on the book table is not changed 8 scanning tips 1 Please check whether the image quality changes by Formal standard chart of the customer before daily jobs start The setup adjustment is executed if there is the image quality change 2 Please remove dirt and the dust from the glass plate When the originals are exchanged it cleans by a s...

Page 24: ...ginal can be kept flat by the glass plate Setting Use Book Correction OFF NOTE Move the document forward until a normal image is reproduced when the image of the book stopper side is missing 3 A mat cushion is recommended to protect the original cover 4 A mat cushion is recommended when the glass plate is used and the original is a sheet rather than a book Placing a mat cushion about 3mm thick und...

Page 25: ...Scanner observe the following The Scanner body weighs 50 kg 110 lbs When carrying the Scanner hold the places shown in the figure below Be careful not to hurt your back Before moving the Scanner be sure to disconnect the power cord and the USB cable When transporting the Scanner contact your authorized dealer CAUTION Never hold any parts other than the parts identified in the figure e g lamp cover...

Page 26: ...ScanDIVA User s Guide 1 8 ...

Page 27: ...Chapter 2 Overview ...

Page 28: ...p on the book table This makes setting the book very easy and reduces concerns that the book may be creased or damaged In addition warped text lines and text compression are corrected ensuring clearer images Various options such as a Glass Plate Unit Manual Switch etc are also available ...

Page 29: ...book originals by adjusting to the contours of the book See pages 4 8 through 4 13 for detailed information and limitations 5 Power Switch Turns the Scanner ON OFF 6 Power Cord Socket Plug the Power Cord into this socket 7 USB Connector Connect the USB Cable that is supplied with the equipment 8 Manual Switch Connector Connect the Manual Switch option The switch to be used as the right scan button...

Page 30: ...stead of the SCAN button on the Book Scanner screen to start scanning 12 Stopper Used as the reference position for the original When placing the original align its top edge with this position 13 Center Mark Adjust the center of the original to this mark 14 Glass Plate Unit Option Used with sheet documents that have curls or folds and with books to flatten the surface being scanned ...

Page 31: ...Chapter 3 ScanDIVA TWAIN Driver ...

Page 32: ...zations 1 2 System Environment The following are the minimum system requirements for the computer connected to the Scanner to install the Driver The operator should be completely familiar with basic Windows operations Computer Compatible with IBM PC AT OS Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit SP2 or later Windows XP 32 bit SP3 or later CPU INTEL Core i7 or greater Memory 4 GB or grea...

Page 33: ...rn ON the Power Switch of the Scanner after installing the Driver 2 Connect the Scanner to the Personal Computer with the USB Cable 3 Turn ON the Power Switch of the Personal Computer and start Windows NOTE Do not turn the Power Switch of the Scanner ON at this time 4 Load the installation CD ROM in the CD ROM drive of the Personal Computer The Auto Play screen will automatically appear Click Run ...

Page 34: ...of ImageDIVA Touch for the installation and the operation of the Application Version of the Application and the Driver might be different from the screen display The 32 bit version of the driver will automatically be installed in a 32 bit OS and the 64 bit version of the driver will automatically be installed in a 64 bit OS 6 If the User Account Control screen appears click the Yes button NOTE Thi...

Page 35: ... 7 When the Welcome to the InstallShield Wizard for Book Scanner ScanDIVA screen appears click the Next button 8 When the License Agreement screen appears confirm the following messages and click the Yes button 9 Click the Install button ...

Page 36: ...rn the Power Switch of the Scanner ON 12 Installing device driver software appears 13 The installation of the Driver is completed After the installation of the Driver is completed start the Scanner setup NOTE In order to read the screen properly be sure to set up the Scanner For the procedure for setting up the Scanner refer to Chapter 3 2 Setup of the Scanner ...

Page 37: ...in through 2 9 Tone Curve If the User Account Control setting is enabled when operating under Windows Vista or Windows 7 environments be sure to disable the setting by following the procedure described in 2 Disabling User Account Control before starting the setup procedure After the procedure is completed be sure to return the setting to enable Be sure to perform the setup procedure with the autho...

Page 38: ...mpleted be sure to return the setting to enable Be sure to perform the procedure with the authority of the System Administrator NOTE Displayed screens may be different depending on the OS of your PC Be sure to do this procedure with the Scanner in the OFF condition The following example applies when using a PC running under the Windows 7 environment 1 From Start menu choose Control panel 2 Click U...

Page 39: ...ppear to ask your permission if you want to continue with the turning OFF of UAC click Continue 6 Uncheck Use User Account Control UAC to help protect your computer and then Click OK 7 Reboot the PC NOTE Be sure to reboot the PC in step 6 otherwise the upgrade procedure can not be completed For Windows Vista For Windows 7 ...

Page 40: ...e especially in the morning in winter In such a case repeat the Aging 10min procedure at least twice 1 Launch the application and the ScanDIVA TWAIN Driver 2 Check Adjustment on the screen of the ScanDIVA TWAIN Driver 3 Select 2 Aging 10min on the pull down list under Detail Adjustment and then click Run 4 Click OK on the confirmation screen ...

Page 41: ...Chapter 3 ScanDIVA TWAIN Driver 3 11 5 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustment 2 4 CCD Gain ...

Page 42: ...ion 1 Assemble the Adjustment Plate and place it on the cradle NOTE For the procedure to assemble the Adjustment Plate refer to 2 1 Assembling the Adjustment Plate and 2 2 Placing the Adjustment Plate in Chapter 7 2 Appendix When the Glass Plate Unit has been attached open the Glass Plate Unit and place the Adjustment Plate on the cradle ...

Page 43: ...he top of the Adjustment Sheet along with the Adjustment Plate Be sure to adjust the center of Setup Adjustment Sheet at the center of cradle When the Glass Plate Unit has been attached place the Setup Adjustment Sheet on the Adjustment Plate and close the Glass Plate Unit Glass Setup Adjustment Sheet Adjustment Plate Cradle ...

Page 44: ...der Detail Adjustment and then click Run 4 Click OK on the confirmation screen to confirm the test chart 5 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustment 2 5 Exposure Time ...

Page 45: ...to 2 4 CCD Gain above to place the Setup Adjustment Sheet If the glass plate is attached close it 2 Select 4 Exposure Time on the pull down list under Detail Adjustment and then click Run 3 Click OK on the confirmation screen to confirm the test chart 4 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustmen...

Page 46: ... the cradle in the previous adjustment 2 Select 5 Black Shading on the pull down list under Detail Adjustment and then click Run 3 Click OK on the confirmation screen to confirm the inability of User Account Control during the adjustment 4 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustment 2 7 White Sh...

Page 47: ...ding level 1 Place the Adjustment Plate on the cradle NOTE For the procedure to assemble the adjustment plate refer to 2 1 Assembling the adjustment plate and 2 2 Placing the adjustment plate in Chapter 7 2 Appendix When the Glass Plate Unit has been attached open the Glass Plate Unit and place the Adjustment Plate on the cradle ...

Page 48: ...e Shading on the pull down list under Detail Adjustment and then click Run 4 Click OK on the confirmation screen to confirm the inability of User Account Control during the adjustment 5 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustment 2 8 White Balance Adjust the edge of the paper to the inside of th...

Page 49: ... CCD Gain above to place the Setup Adjustment Sheet If the glass plate is attached close it 2 Select 7 White Balance on the pull down list under Detail Adjustment and then click Run 3 Click OK on the confirmation screen to confirm the test chart 4 The window indicating that adjustment is underway will appear When the window disappears the adjustment is completed Proceed to the next adjustment 2 9 ...

Page 50: ...ese parameters This procedure is required only when the machine is installed or the optional glass plate is attached NOTE KODAK Gray Scale Q 13 is not included in the kit 1 Place the Adjustment Plate on the cradle NOTE For the procedure to assemble the adjustment plate refer to 2 1 Assembling the adjustment plate and 2 2 Placing the adjustment plate in Chapter 7 2 Appendix ...

Page 51: ...d place the Test Chart and the Gray Scale on the Adjustment Plate and close the Glass Plate Unit Adjust the top of the Test Chart along with the Adjustment Plate Be sure to adjust the center of the cradle to the center of the Test Chart Center the Gray Scale on the Test Chart as shown in the illustration above Align the top of the Gray Scale with this line ...

Page 52: ...ScanDIVA User s Guide 3 22 3 Select Sheet Original Mode on the pull down list under Profile and then change the settings as below Size B4L ...

Page 53: ...Chapter 3 ScanDIVA TWAIN Driver 3 23 4 Click Preview to read the image 5 Crick and drag with the mouse on the image of the Gray Scale at position A to select the area ...

Page 54: ...ollowing range Gray Scale Acceptable Range Position A 242 4 Position M 104 4 Position 19 12 4 NOTE Adjust the selected area with the mouse The value will be changed to that of destination s area If no area is selected the entire image area will be adjusted 7 If you want to adjust the tone curve check Detail Adjustment and select 8 Tone Curve in the pull down list and then click Run ...

Page 55: ...utside the acceptable range adjust the tone curve again Repeat the procedure of Adjustment Preview Scan Histogram Confirmation NOTE A M 19 in the ToneCurve screen means each position of the Gray Scale To brighten the image increase the value To darken the image decrease the value Setting values are not stored unless you click the OK button Gray Scale Acceptable Range Position A 242 4 Position M 10...

Page 56: ... cradle NOTE If the Glass Plate Unit has been attached perform the adjustment with the glass plate open Be sure not to close it during adjustment 2 Select 9 Image Registration on the pull down list under Detail Adjustment and then click Run 3 Click OK on the confirmation screen to confirm the test chart 4 The window indicating that adjustment is underway will appear When the window disappears the ...

Page 57: ...the Personal Computer is connected with the ScanDIVA 2 Turn ON the Power Switch of the ScanDIVA 3 Turn ON the Power Switch of the Personal Computer 4 First select Start and then Setting Control panel System Hardware and Device manager 5 Delete the Imaging devices Book Scanner ScanDIVA 6 When the delete confirmation screen appears select Delete the driver software for this device and click the OK b...

Page 58: ...g window appears click No in order to not restart the computer 8 Turn OFF the Power Switch of ScanDIVA 9 From Start menu choose Control panel Click uninstall a program 10 Select Book Scanner ScanDIVA and then click the Uninstall button 11 Click Yes ...

Page 59: ...Chapter 3 ScanDIVA TWAIN Driver 3 29 12 When the Uninstall Complete screen appears click the Finish button 13 Restart the Personal Computer ...

Page 60: ...e Driver can be started from any TWAIN compatible application Following procedure is described for the Driver start up 1 Select the Book Scanner ScanDIVA in Select TWAIN Source view 2 When Acquire is executed the basic screen is displayed as follows ...

Page 61: ...rayscale Suitable for black and white business documents 1 bit B W Suitable for text or line art originals 2 Page When the type of original is set to Book or Sheet then the Spread Single or Split option can be selected Spread Scans two spread pages of the original Single Scans either the right page or left page of the original Split Separately scans two pages of the original When using the Right S...

Page 62: ... the book correction is used 3 Frame Masking Masks the outside area of the image with white when a scan size has been selected that is larger than the original NOTE Frame Masking does not function properly when there is an image less than 2 mm from the edge of the original Depending on the density or color of the original frame masking may not function properly Turn OFF the frame masking function ...

Page 63: ...ot work properly in the following cases The term finger in the following sentences includes the shadow of the finger When there is not at least one finger on the left or right side of the original When the fingers cover 10 cm or more from the left and right edges of the original When a finger covers half or more of one page even when the distance from the edge of the original to the finger is 10 c...

Page 64: ...file name from the pull down list NOTE A maximum of 256 profiles can be saved The default settings profile cannot be deleted 10 Save Saves the current setting under the selected profile name Enter a profile name and then click the Save button to save the settings under that profile name 11 Delete Deletes the selected profile Select the profile to be deleted and then click the Delete button to dele...

Page 65: ...Chapter 3 ScanDIVA TWAIN Driver 3 35 5 2 Preview Screen 24 bit Color 8 bit Gray 1 bit B W 11 3 4 5 6 7 8 1 9 10 2 ...

Page 66: ...ghtness The brightness of the image is adjusted 6 Contrast The contrast of the image is adjusted NOTE The adjusted value is reflected in real time in the Preview Image 7 Hue The hue of the color image is adjusted 8 Saturation The saturation of the color image is adjusted 9 Lightness The lightness of the color image is adjusted NOTE Hue Saturation and Lightness can be adjusted when Image Type is se...

Page 67: ...alue in the setup adjustment It should normally be set to Manual Auto OFF 2 Color Correction Sets Color Correction to either enabled or disabled Enable The hue is adjusted and the image is output It should normally be set to Enable ON Use Color Profile The color correction is effective in exclusive ICC profile when it turns ON The image output time is determined by the performance of the personal ...

Page 68: ... Color Space Profile icm Rendering Intent It should normally be set to the initial setting Perceptual 6 Stitch 1 Smoothing Level The alignment of image stitching can be adjusted in five stages It should normally be set to the initial setting Center 2 Threshold The threshold of image stitching detection can be adjusted in five stages It should normally be set to the initial setting Center 3 Warning...

Page 69: ...Chapter 4 Operation ...

Page 70: ...k table Note that reflections from wrist watches rings or the like may affect image correction function Be careful not to insert your fingers or fingernails into the central part of the book table Do not hold the sides when pushing the book table down or your hands or fingers may be caught Place your hand on the top surface of the table When only one side of the book table is pushed down the other...

Page 71: ...ocument Keep your hands off the book table while lowering the glass Use care to prevent your fingers fingernails etc from being pinched by the glass as it is lowered When raising or lowering the Glass Plate Unit never hold any part of the unit other than its handle Handle Hold down the handle so that the glass plate will not shift while scanning is in progress ...

Page 72: ...USB cable and press the Power Switch of the Scanner ON I position NOTE Turn the Power Switch of the Scanner ON before the Personal Computer is powered ON 2 2 Turning OFF the Power Switch 1 Press the Power Switch OFF O position NOTE Never turn the Power Switch OFF while the Scanner is scanning an original Turn OFF the Personal Computer before turning OFF the Scanner ...

Page 73: ...wn Please start up the driver again after turning the Scanner Power Switch ON For Other Users After the Scanner has been idle for a certain period of time it will shut down To return to active condition click any button on the driver operation screen or depress any key on the Operation Panel Please start up the driver again after turning the Scanner Power Switch ON NOTE When the Scan button on the...

Page 74: ...e is displayed on the panel If you wish to use a disabled Operation Panel please contact your authorized service representative 3 1 Making scanning condition settings Key descriptions Highlight the item to be set Select the highlighted item Return to the settings menu Pressing the SET key while the READY screen is displayed displays the settings menu The settings menu contains the following 6 item...

Page 75: ...3 L A3 P L B4 P L A4 P L B5 P L A5 P L 18 24L 17 22L 14 22L 14 17L P 12 18L P 11 17L P 11 14L P 8 5 14L P 8 5 11L P 5 5 8 5L P When PAGE is set to SINGLE A3 P B4 P A4 P B5 P A5 P B6 P A6 P 12 18P 11 17P 11 14P 8 5 14P 8 5 11P 7 11P 7 8 5P 5 5 8 5P When PAGE is set to SPLIT A3 P 2 B4 P 2 A4 P 2 B5 P 2 A5 P 2 B6 P 2 A6 P 2 12 18P 2 11 17P 2 11 14P 2 8 5 14P x2 8 5 11P 2 7 11P 2 7 8 5P 2 5 5 8 5P 2 M...

Page 76: ... OFF Panel Reset Selecting RESET in the Panel Reset screen resets the scanning condition settings to their default settings NOTE The default scanning condition settings are shown below Default settings PAGE SPREAD SIZE 17 22L U S A Users A2 L Other Users MODE COLOR BOOK CORRECT ON FRAME MASKING ON CENTER ERASE ON ...

Page 77: ...ook with the center mark For a sheet original Place the original face up on the book table aligning the top edge of the book against the stopper When making spread or split scans align the center of the book with the center mark For a right page scan align the left edge of the book to the center mark and for a left page scan align the right edge of the book to the center mark Center mark ...

Page 78: ...ScanDIVA User s Guide 4 10 For a 3D object Place the 3D object face up on the book table Optimum exposure can be obtained by placing the 3D object on a piece of white paper ...

Page 79: ...eful to avoid the condition shown in the figure below if pressing the original from the bottom 原稿ストッパー When the original is spread open be careful not to produce gaps between pages Press both pages and then pull them apart すきま Hold the edges of both pages at the middle with your hands and press the book down pulling the pages slightly apart Original Stopper Spread ...

Page 80: ...ook exceeds 50 the image may not be read correctly 50 NOTE Auto Focus is only effective within the range of 50 mm 2 inches above the usual height of the book table Adjust the book table height so that the original is placed in the effective Auto Focus range 50 mm 2 inch 100 mm 4 inch CAUTION The book table is adjustable and has moving parts There is a possibility of catching fingernails when adjus...

Page 81: ...an Mode as follows NOTE When an original with the thickness of a dictionary or textbook is read Book Correction should be clicked enabled When a single page document is read Book Correction should be canceled disabled When the Glass Plate Unit option is utilized Book Correction should be canceled disabled When the Book Original Mode is selected from the Profile Book Correction is automatically act...

Page 82: ...left is scanned Split Both pages are scanned separately one page at a time Size Select the original size to be scanned from the pull down list Mode 24 bit Color Suitable for color documents 8 bit Gray Suitable for black and white documents 1 bit B W Suitable for text or line art originals REFERENCE For details refer to Chapter 3 5 Book Scanner Screen ...

Page 83: ...the LED lamp changes to green the next image can be scanned NOTE Please move neither hand nor the arm to obtain the best image until the image reading is completed Until the buzzer of the reading completion rings Hold down the handle so that the Glass Plate will not shift while scanning is in progress Avoid motion such as walking near the Scanner while scanning is in progress as it may alter the l...

Page 84: ...s of a thick open book ensuring that an undistorted image is made Text compression correction The text at the center of the book area between pages of an open book often looks crowded with little space between characters when viewed from above due to the curved surface If simply scanned as it is the text appears compressed This function expands the characters accordingly providing an image as clos...

Page 85: ... a book or file Note however that it may not make reliable images from any of the following types of originals If a warning message appears refer to Chapter 5 2 Troubleshooting If any originals other than the following cannot be scanned contact your authorized service representative 7 1 High gloss originals High quality images may not be obtained when scanning high gloss pages such as magazines br...

Page 86: ...m edges as shown in the figure In this case remove the tag or bookmark before scanning In order to obtain optimum result of the book corrections hide the bookmarks away from the original BookMark 7 3 Originals with Folds wrinkles or warps If the original is folded wrinkled or warped flatten the original as much as possible and then place it on the book table for scanning 30 mm 1 2 inches 30 mm 1 2...

Page 87: ...ent that the Auto Focus function is effective 50 mm 2 inches 50 mm 2 inches Push the center of the book table with your hands see figure The depth can be adjusted to two levels Push down either side of the table and to return the center of the book table to its normal position The table position will be locked once scan is started then it will be released soon after scanning is completed CAUTION U...

Page 88: ...nit by its handle and gently lower it onto the document to flatten the document CAUTION The Glass Plate Unit has movable parts When pressing down on the document with the glass plate use care to prevent folds warping etc from forming in the document Never place your hands or fingers on any part of the Glass Plate Unit other than the handle Hold down the handle so that the glass plate will not shif...

Page 89: ...Chapter 5 Troubleshooting ...

Page 90: ...on the screen of the Personal Computer and on the Operation Panel screen the LED lamp flashes red and scanning stops In this case turn the Power Switch OFF and then back ON Restart the Personal Computer If the same message appears again call your authorized dealer with details of the trouble and the Scanner condition ...

Page 91: ...e Turn OFF the Power Switch of the Scanner and turn it ON again Restart the Personal Computer I F error After confirming that the USB Cable is connected turn ON the Power Switch of the Scanner again and restart the Personal Computer Adjustment Failure During Setup adjustment Verify that the chart is an adjustment chart Verify that there is no dirt on the chart Place the chart in the correct positi...

Page 92: ...ScanDIVA User s Guide 5 4 2 2 Errors shown on the Operation Panel Error message Action The Scanner itself may be broken Please contact your authorized service representative ...

Page 93: ...aced on the proper position Set the original to the proper position 2 Is the original too high Check to make sure that the original is within 50mm of the book table 3 Is the original setting correct Select the proper mode execute scanning 4 Are there no problems with the Setup adjustment Perform Setup adjustment again Improper image color 1 Improper illumination on the original table Move the Scan...

Page 94: ...ScanDIVA User s Guide 5 6 ...

Page 95: ...Chapter 6 Maintenance ...

Page 96: ... cord of other electrical devices 2 If the following condition is found turn the Scanner OFF immediately unplug the power cord from the outlet and call your local authorized dealer The power cord or USB Cable is damaged 1 2 Cleaning Protective glass Dust or dirt on the protective glass can prevent the document from being scanned correctly Remove dirt from the glass by wiping the glass surface with...

Page 97: ...Chapter 7 Product Specifications ...

Page 98: ...Scanning Mode 24 bit Color 8 bit Grayscale 1 bit Binary Black White Scanning Speed 7 sec or less Book Mode Spread A2L 17 22 L Color 300 dpi 6 sec or less Sheet Mode Spread A2L 17 22 L Color 300 dpi Scanning speed depends on the performance of the PC system Book Correction Curved Text Line Correction Text Compression Correction Editing Center Erase Frame Masking Finger Masking Centering Finger Mask...

Page 99: ...bit OS Windows XP Windows Vista Windows 7 64 bit OS Windows Vista Windows 7 Recommended PC System CPU Intel Core i7 870 2 93 GHz or faster MEMORY 4 GB or greater VIDEO GeForce GT430 1 GB or greater PC Monitor 1280 x 1024 dots or greater Dimensions Unequipped with Glass Plate 833 mm W 925 mm D 1244 mm H 32 80 W 36 42 D 48 95 H Equipped with Glass Plate 1024 mm W 992 mm D 1244 mm H 40 30 W 39 03 D 4...

Page 100: ...e 7 4 2 Appendix 2 1 Assembling the Adjustment Plate Requirement parts 6pcs 6pcs Assembling procedure Inset the cut in part of into that of Assembled Adjustment Plate Caution Assemble them on the flat place such as desktop ...

Page 101: ...Chapter 7 Product Specifications 7 5 2 2 Placing the Adjustment Plate Position standard Portrait Front cover Landscape Center of the platen Correctly placed Adjustment Plate ...

Page 102: ...ared to provide the following information to your local authorized dealer 1 Your company name address telephone number department name floor number machine location etc 2 Model name serial number condition or system s indication s on the display Etc For your reference purpose Model Name ScanDIVA Serial No Installation Data Authorized Dealer s Name TEL No Address ...

Page 103: ......

Page 104: ... Printed in Japan The information contained in this manual is subject to change without notice to incorporate improvements made on the product or products the manual covers Manufactured For Konica Minolta by Kyokko Seiko 100 Williams Drive Ramsey NJ 07446 ...

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