24
Error message
The following error messages may appear when you use SpectraMagic
™
NX CM-S100w, optional color
management software, to control the instrument.
If you see an error message, follow the instructions shown in the table below. If a problem persists, contact
the nearest Konica Minolta-authorized service facility.
Error Messege
Problem / possible cause
Action
Refer to page
Flash Error
The light amount of the
xenon lamp has been
lowered to 50% or less.
•
Degradation of the
xenon lamp
•
Contamination of the
integrating sphere
Clean the integrating
sphere according to the
instructions in "Cleaning
the CM-3700A-U and
Accessories" on page
23. If the problem
persists, contact the
nearest Konica Minolta-
authorized service facility.
23
Flash not ready.
The illumination unit has
not been charged.
Contact a KONICA
MINOLTA-authorized
service facility.
-
Flash Error.
The xenon lamp
failed to emit light.
•
Xenon lamp dead
•
Illumination circuit failure
•
Sensor failure"
Retry measurement or
perform recalibration. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
-
Incorrect Calibration
Procedure.
The calibration procedure
is not correct.
The count value is not
appropriate for zero (0%)
or while (100%) calibration.
Use the zero calibration
box for zero calibration
and the while calibration
plate for white calibration.
19,20
A/D Error.
A/D conversion failed.
•
A/D converter failure
•
Circuit failure"
Turn the power off and
then on again. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
15
Circuit is not
operating properly.
The motor for switching
between SCI and SCE
is not working.
Turn the power off and
then on again. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
15
Not Ready.
Charging for flashing
the xenon lamp is
not complete.
Wait for at least 3 seconds
after the last flash.
If the message persists,
contact the nearest
Konica Minolta-authorized
service facility.
-
