Kohler Mira Pixel, User Manual

Page: 32 / 32

32
1218683-A2-A (N85F, N85G) (1742) Kohler Mira Ltd. June 2013
CUSTOMER SERVICES
This warranty is void if the Product is:
• Used for purposes other than those for which it was designed.
• Not installed, serviced or modified by a licensed plumber and/or licensed electrician.
• Not installed in accordance with the Product installation instructions, relevant Australian Standards
and Regulations.
• Exposed to water pressures and/or temperatures exceeding specifications outlined in the Product
installation instructions and AS/NZS 3500. (AS/NZS 3500 nominates the maximum operating
pressure at any outlet within a building must not exceed 500 kPa.)
• Damage as a result of inadequate flushing of the pipework prior to use.
• Installed without line strainer/filters for thermostatic mixing valves, digital mixing valves, mixer taps,
sensor taps/showers/valves and solenoid valves.
• Repaired without the consent of Thornthwaite Technologies.
• Repaired using unauthorised parts or accessories.
• Not maintained in accordance with the product maintenance and cleaning instructions.
• Damaged by:
• adhesives, sealants or abrasive cleaners
• installation or post installation use
• abnormal conditions, including environment, temperature, water, fire, humidity, pressure, stress or
similar
• the build up of limescale
• Not properly used and maintained in accordance with the Manufacturer’s instructions,
recommendations and specifications.
• Accidentally or intentionally misused, abused, neglected or improperly installed.
PROCEDURE FOR REQUESTING SERVICE UNDER THE WARRANTY
1. If the Product does not function correctly, check the operation and maintenance advice provided in
the product instructions to determine if the problem can be rectified.
2. If there is no immediate solution, contact your installer to ensure that the Product has been installed
and commissioned in accordance with the Manufacturer’s instructions. If the problem cannot be
resolved you may be able to claim under this warranty.
3. To make a claim under warranty, contact Thornthwaite Technologies at the address listed below and
provide the following:
* proof of purchase (e.g. valid tax invoice)
* details of the Product and where it is installed
* a detailed description of the problem encountered with the product.
4. Access must be made readily available for Thornthwaite Technologies to inspect and/or test the
product; or if requested by Thornthwaite Technologies and subject to the written approval and
completion of any relevant forms, you must ship the Product in its original packaging, or equivalent,
with shipping charges and insurance prepaid (at your cost), to Thornthwaite Technologies at the
address listed below.
5. If no defects are found in the product, at the Thornthwaite Technologies’ discretion, the purchaser
must pay for the cost of any service, evaluation and testing.
LIMITATIONS
To the extent permitted by law, the Thornthwaite Technologies makes no express warranties or
representations other than set out in this warranty.
To the extent permitted by law, the repair or replacement of the unit or part of the unit is the absolute
limits of the Thornthwaite Technologies’ liability under this express warranty.
CONTACT DETAILS
Thornthwaite Technologies Pty Ltd
79 Victoria Avenue, Chatswood NSW 2067 Australia
Tel: (02) 9417 4466
Email: info@mirashowers.com.au
Web: www.mirashowers.com.au