10
1. Valve does not function (red light does not flash when user steps in front of sensor).
A. No power is being supplied to sensor. Ensure that the main power is turned “ON.” Check transformer, leads and connections. Repair or replace as necessary.
B. EL-1500 sensor is not operating. Replace EL-1500 sensor.
2. Valve does not function (red light flashes when user steps in front of sensor).
INDICATOR: Red light stops flashing when user steps away and valve makes a “clicking” sound but does not flush.
A. No water is being supplied to the valve. Make certain that water supply is turned “ON” and the control stop is open.
B. EL-128-A cartridge is fouled or jammed. Turn electronic power to valve “OFF” (failure to do so could result in damage to the sensor module). Remove the
solenoid operator from the valve and remove the EL-128-A cartridge. Clean and/or repair as necessary.
INDICATOR: The red light stops flashing when user steps away but the valve does NOT make a “clicking” sound and does NOT flush.
A. EL-163-A solenoid shaft assembly is fouled or jammed. Turn electronic power to valve “OFF” (failure to do so could result in damage to the sensor module).
Remove EL-101 or EL-166 nut from the solenoid operator. Remove the coil from the solenoid operator. Use a spanner wrench or pliers to remove the
EL-163-A solenoid shaft assembly from valve. Clean and/or replace as necessary. Be sure to replace plunger spring when reassembling solenoid shaft
assembly.
INDICATOR: The red light flashes three (3) short flashes, three (3) long flashes then three (3) short flashes (“S-O-S”) and continues to
repeat this cycle even when user steps out of the sensor’s detection range.
A. EL-1500 sensor wiring connections are incorrect. Rewire sensor to valve. One solenoid lead connects to the “TO VALVE” connection on sensor. One
transformer lead connects to the “24 VAC IN” connection on sensor. Second solenoid lead and second transformer lead connect together.
B. Wiring to sensor is ground shorted. Find short in wiring circuit and correct.
C. EL-165-2 solenoid coil is burnt out or coil is not connected to solenoid plunger shaft. Reinstall or replace coil as necessary.
3. Volume of water is insufficient to adequately siphon fixture.
A. Control stop is not open wide enough. Adjust control stop for desired water delivery.
B. Low consumption unit is installed on water saver or conventional fixture. Replace diaphragm component parts of valve with kit that corresponds to appropriate
flush volume of fixture.
C. Inadequate water volume or pressure available from supply. Increase pressure or supply (flow rate) to the valve. Consult factory for assistance.
4. Length of flush is too long (long flushing) or valve fails to shut off.
A. Water saver valve is installed on low consumption fixture. Replace diaphragm component parts of valve with kit that corresponds to appropriate flush volume
of fixture.
B. Relief valve in diaphragm is not seated properly or bypass hole in diaphragm is clogged. Disassemble inside diaphragm component parts and wash parts
thoroughly. Replace worn parts if necessary.
5. Water splashes from fixture.
A. Supply flow rate is more than necessary. Adjust control stop to meet flow rate required for proper cleansing of the fixture.
B. Closet valve is installed on urinal fixture. Replace closet diaphragm component parts with proper urinal kit (inside diaphragm assembly or inside parts kit).
If further assistance is required, please contact Sloan Technical Support at:
1-888-SLOAN-14 (1-888-756-2614)
or visit us online at:
www.sloanvalve.com
NOTE: URINALS – When the sensor detects a user, a slow flashing red light appears in the sensor window. After eight (8) to ten (10)
seconds, the light flashes rapidly to indicate that the sensor is armed. When the sensor no longer detects a user, the sensor immediately
activates the solenoid valve after a 0.5 second delay.
WATER CLOSETS – Detection and activation are the same as for the urinal except when the sensor no longer detects an user, the sensor
activates the solenoid valve after a three (3) second delay.
TROUBLESHOOTING GUIDE
DO NOT INSTALL THE CAP ONTO THE SLEEVE UNLESS THE
SLEEVE HAS BEEN THREADED ONTO THE CONTROL STOP
BONNET. IF ASSEMBLED WHEN OFF OF THE CONTROL STOP,
THE SLEEVE WILL NOT COME APART FROM THE CAP.
!!! IMPORTANT !!!
LAWS AND REGULATIONS PROHIBIT THE USE OF
HIGHER FLUSHING VOLUMES THAN LISTED ON
FIXTURE OR FLUSHOMETER.
!!! IMPORTANT !!!
NEVER OPEN CONTROL STOP TO WHERE THE FLOW FROM
THE VALVE EXCEEDS THE FLOW CAPABILITY OF THE
FIXTURE. IN THE EVENT OF A VALVE FAILURE, THE FIXTURE
MUST BE ABLE TO ACCOMMODATE A CONTINUOUS FLOW
FROM THE VALVE.
!!! IMPORTANT !!!
PROTECT THE FINISH OF THE FLUSHOMETER – DO NOT USE
TOOTHED TOOLS TO INSTALL OR SERVICE THESE VALVES.
USE A SLOAN A-50 Super-Wrench™, Sloan A-109 Plier Wrench
OR SMOOTH JAWED SPUD WRENCH TO SECURE ALL
COUPLINGS. ALSO SEE “CARE AND CLEANING” SECTION.
!!! IMPORTANT !!!
THIS PRODUCT CONTAINS MECHANICAL AND/OR
ELECTRICAL COMPONENTS THAT ARE SUBJECT TO NORMAL
WEAR. THESE COMPONENTS SHOULD BE CHECKED ON A
REGULAR BASIS AND REPLACED AS NEEDED TO MAINTAIN
THE VALVE’S PERFORMANCE.
!!! IMPORTANT !!!
