Troubleshooting (cont.)
Error Code Diagnosis
Error Code
Error Description
Possible Cause
Corrective Action
36
Safety relay fault or
thermistor.
A.
Safety circuit may require
resetting.
A.
Unplug the valve power cord
from the electrical outlet; wait
10 seconds; plug the valve
back in; resume use as usual.
If the fault reoccurs, contact
your Kohler Co. Authorized
Service Representative.
B.
Thermistor is damaged.
B.
Replace the thermistor.
Contact your Kohler Co.
Authorized Service
Representative.
C.
Valve circuit board is
damaged.
C.
Replace the valve circuit
board. Contact your Kohler
Co. Authorized Service
Representative.
All Other
Codes
A fault has occurred
on the valve circuit
board.
A.
Memory requires resetting.
A.
Unplug the valve power cord
from the electrical outlet; wait
10 seconds; plug the valve
back in; resume use as usual.
B.
If the symptom has not
been rectified by resetting
the memory, the valve
circuit board is damaged.
B.
Replace the valve circuit
board. Contact your Kohler
Co. Authorized Service
Representative.
Kohler Co.
7
1143086-5-E