Kohler K-3998M, Installation And Care Manual

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Troubleshooting Guide
Symptoms Recommended Action
1. Poor flush. A. Adjust the tank water level to match the waterline.
B. Fully open the water supply shut-off valve.
C. Clear obstructions from the trapway, jet, or bowl rim holes.
D. Clear obstructions from the waste line.
2. No flush. A. Reconnect the chain to the trip lever or flush valve.
B.
Adjust the chain assembly to remove excessive slack.
3.
The fill valve
turns on/off
by itself
without the
toilet being
flushed, or it
runs, allowing
water to enter
the tank.
A.
Adjust the chain for proper slack so the seal is not held off the
flush valve seat.
B. Clean the flush valve seal if it is dirty. Realign the flush valve
seal if it is misaligned with the flush valve seat. Replace the
flush valve seal or flush valve if the seal is worn. Replace the
flush valve if the flush valve seat is damaged.
C. Clean the fill valve seat and seat washer of debris, or replace
the piston/seat washer assembly.
D. Remove the tank and tighten the flush valve nut if flush valve
gasket is leaking. Do not overtighten. If leakage continues,
replace the gasket.
E. Adjust the tank water level if it is too high.
F.
Replace the fill valve if the valve float sinks.
4. Tank takes
excessive time
to fill.
A. Fully open the water supply shut-off valve.
B. Clean the valve inlet, valve head, or supply line. Flush the
lines.
5. There is
excessive noise
when the tank
is filling.
A. Partially close the water supply shut-off valve if the water
pressure to the toilet is too high. Check the toilet performance
following any such adjustment.
B. Remove dirt or obstructions from the valve head. Flush the
lines.
Guía para resolver problemas
Síntomas Acción recomendada
1. Descarga
deficiente.
A. Ajuste el nivel de agua en el tanque para que sea igual a la
línea de agua.
B. Abra completamente la llave de paso del suministro de agua.
C.
Elimine las obstrucciones de la boca de sifón, del jet o de los
orificios del reborde de la taza.
D. Elimine las obstrucciones de la línea del desagüe.
2. El inodoro no
descarga.
A. Vuelva a conectar la cadena a la palanca de descarga o a la
válvula de descarga.
B. Ajuste el montaje de la cadena con el fin de eliminar el exceso
de holgura.
Kohler Co. 9 1167655-2-A