Kogan SMARTERHOME KASM65DGFYA, User Manual

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Problem Possible cause Solution
The air fryer does
not work
The appliance is not
plugged in.
Put the mains plug in an earthed wall
socket.
Ingredients are
not fully cooked
The amount of
ingredients in the basket
is too big.
Use smaller batches of ingredients in
the basket for more even frying.
The set temperature is
too low.
Manually set the temperature to a
higher setting.
The ingredients
are fried unevenly
in the air fryer
Ingredients are
overlapping and are
unable to fry evenly.
Ingredients that lie on top of or across
each other (e.g. fries) need to be
shaken halfway through the
preparation time.
Fried snacks are
not crispy when
they come out of
the air fryer
Snacks cooked are
intended to be prepared
in a traditional deep fryer.
Use oven snacks or lightly brush some
oil onto the snacks for a crisper result.
Unable to slide
the pan into the
appliance
properly
There are too many
ingredients in the basket.
Do not fill the basket beyond the
maximum indication.
The basket is not placed
in the pan correctly.
Push the basket down into the pan
until a click is heard.
White smoke
comes out from
the appliance.
You are preparing greasy
ingredients.
When frying greasy ingredients, oil will
leak into the pan. The oil produces
white smoke and the pan may heat
up more than usual. This does not
affect the appliance or its operation.
The pan still contains
grease residues from
previous use.
White smoke is caused by grease
heating up in the pan. Make sure you
clean the pan properly after each use.
Fresh fries are
fried unevenly in
the air fryer
You did not use the right
potato type.
Use fresh potatoes and make sure
that they stay firm during frying.
Fresh fries are not
crispy when they
come out of the
air fryer
Potatoes not rinsed
before frying.
Rinse the potato sticks properly to
remove starch from the outside of the
sticks.
The crispiness of the fries
depends on the amount
of oil and water in the
fries.
Make sure you dry the potato sticks
properly before you add the oil.
Cut the potato sticks smaller for a
crispier result
Add slightly more oil for a crisper
result.
TROUBLESHOOTING