42
www.kodak.com/go/support
Troubleshooting
Printer is
jammed
(Paper or Color-
cartridge light
may glow
red/amber)
IMPORTANT:
Use only Kodak color cartridge & paper kits (with
symbol) for your printer dock. Do not use inkjet paper.
■
If the Paper light blinks quickly:
1
Remove the paper-tray (
page 6
).
2
Disconnect the power from the printer dock for 10 seconds, then
reconnect the power.
Carefully remove the paper if it does not automatically eject.
IMPORTANT:
Always check the paper slot on the back of the
printer dock for jammed paper:
3
Remove the paper supply from the tray. Carefully "fan" the paper to
keep the sheets from sticking together.
4
Reload the tray.
Do not load more than 30 sheets of paper
(see
upper limit line,
, inside tray)
.
5
Re-install the tray, then press to resume printing.
■
If the Color-cartridge light glows red, check the color cartridge.
IMPORTANT:
The cartridge may lock in place if there is a paper error.
Do not attempt to remove the cartridge without first
clearing the paper error. Make sure the Paper light is off
before attempting to remove the cartridge (see Paper
light (
page 49
).
Remove the cartridge and any slack from the ribbon, then re-install the
cartridge (
page 4
). Press to resume printing.
If...
Try the following
