kobalttools.com
32
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Bar and chain
running hot and
smoking.
1. Check chain tension for
overtightened condition.
2. Chain oil tank empty.
1. Tension chain. Refer to the
Adjusting the chain tension section
on page 26.
2. Check oil tank.
Motor runs, but
chain is not
rotating.
1. Chain tension too tight.
2. Check guide bar and chain
assembly.
3. Check guide bar and chain for
damage.
1. Re-tension chain. Refer to the
Adjusting the chain tension section
on page 26.
2. Refer to the Replacing the guide
bar and chain section on page 23.
3. If damaged, refer to the Replacing
the guide bar and chain section on
page 23.
Motor runs, chain
rotates but does
not cut.
1. Dull chain.
2. Chain on backwards.
1. Sharpen chain.
2. Reverse direction of chain.
Chain saw does
not run.
1. Battery is not charged.
2. Battery is not correctly installed in
the chain saw.
3. Chain brake is engaged.
1. Check the battery charge.
If there is no charge, remove the
battery and follow the charging
procedures in the charger manual.
2. Make sure the battery is
completely installed in the chain
saw. Refer to page 13.
3. Pull back on the chain brake to
disengage.
Alert Indicator
If you still have questions or an unresolved issue after going through this troubleshooting guide, or just
want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Friday.
LED is on.
1. Battery requires charging.
2. Chain saw is overloaded.
1. Check the battery charge. If
there is no charge, remove the
battery and follow the charging
procedures in the charger manual.
2. Overload protection is active.
Release trigger to reset the internal
circuit breaker in order to continue.
