KNOWINK Poll pad, Operation Manual

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Minnesota | Poll Pad Guide
T R O U B L E S H O O T I N G
POLL PAD SCREEN IS
UNRESPONSIVE
❶ Unplug unit from power source (electrical outlet, battery, etc.)
If the Poll Pad screen is unresponsive, perform the
following steps:
❷ Hold down the Sleep/Wake and Home buttons
simultaneously
❸ Release both buttons once the Apple logo displays on screen
❹ After application launches, return to previous activity.
CHANGING PAPER
❶ Open printer
❷ Reload paper with the paper flap toward you,
feeding from the bottom/underneath roll.
❸ Close and Print Test Receipt
NOT PRINTING / STOPS PRINTING
❶ Make sure the printer is turned ‘ON.’
❷ Confirm the printer is plugged into outlet and cords are
securely connected.
❸ Check paper is installed correctly.
❹ Confirm connection with Poll Pad (green icon).
Not
Connected
Connected