Knoll Tone Electric, Assembly Instructions Manual

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10
07.17
ASSEMBLY INSTRUCTIONS
Troubleshoo ng guide for Tone Electric and Extended Electric
Some of the proposed ac ons in this guide should only be performed by a service technician.
End users should not a empt replacing parts.
WARNING: Do NOT sit on base while assembling in progress.
1. Table not running at all
1.1.1. Is the green LED on the power supply light on?
‐ If not, check main power and cable connec ons.
1.1.2. If the green LED Light is s ll not on:
‐ Replace the power supply.
1.2. LED light is on but goes out when trying to operate the table:
‐ Try switching power supplies between tables. If the second power supply operates correctly, replace the original power supply.
1.2.1. If the problem persists:
‐ Replace the column.
1.3. If the light on the power supply is lit all the me and s ll not func oning:
1.3.1. If the table is in the lowest posi on:
‐ Press the "down" bu on on the handset for 4 seconds to ensure that the table isn’t in homing mode.
1.3.2. The table might be overheated if the table has been running for a period of 1 minute and then has come to a halt. Wait 9
minutes to let the table cool down and try again. *)

If it s ll does not work a er 5 min.:
‐ Try disconnec ng power for about 20 s and reconnect.

If there is s ll no func on:
‐ Replace handset and check all connected cables.

If there is s ll no func on:
‐ Replace column.
2. Table running slow
2.1. Slow speed both up and down:
‐ If possible, measure power consump on on primary side.
2.1.1. If power consump on is above 250W:
‐ Replace the column.
2.1.2. If below 250W:
‐ Replace power supply.
2.2. Slow speed only while driving up:
‐ Remove weight from table top.
Homing
WARNING: Do NOT sit on the table to apply body weight for performing the homing process.
If a table has been recon fi gured, or a component (i.e. cable, motor or electronic) has been recon ‐
nected or replaced during or a er the assembly, a homing cycle must be performed. A homing cycle
(some mes referred to as a table reset) should be performed with an even weight(!) of approx.
100lbs. applied on the table.
Ini ate a new homing cycle by:
1. Simultaneously pressing the up and down bu ons for a minimum of 8 seconds.
2. Press and hold the down bu on and the table will slowly move the lowest point possible.
3. The table is ready for normal use.