Returns
Swing Piston Pumps NPK 04
12
Translation of original Operating and Installation Instructions, english, KNF 121571-121574 06/14
9. Returns
Pumps and systems used in laboratories and process-based
industries are exposed to a wide variety of conditions. This means
that the components contacting pumped media could become
contaminated by toxic, radioactive, or otherwise hazardous sub-
stances.
For this reason, customers who send any pumps or systems back
to KNF must submit a Health and safety clearance and decontami-
nation form in order to avoid a hazardous situation for KNF em-
ployees. This Health and safety clearance and decontamination
form provides the following information, among other things:
physiological safety
whether medium-contacting parts have been cleaned
whether the equipment has been decontaminated
media that have been pumped or used
and must declare physiological safety. To ensure worker safety,
work may not be started on pumps or systems without a signed
Health and safety clearance and decontamination form.
For optimal processing of a return, a copy of this declaration
should be sent in advance via e-mail, regular mail, or fax to KNF
Customer Service (refer to final page for address). In order to avoid
endangering employees who open the shipment's packaging,
despite any residual hazards, the original version of the Health and
safety clearance and decontamination form must accompany the
delivery receipt on the outside of the packing.
The template for the Health and safety clearance and decontami-
nation form is included with these operating instructions and may
also be downloaded from the KNF website.
The customer must specify the device type(s) and serial number(s)
in the Health and safety clearance and decontamination form in
order to provide for the unambiguous assignment of the Declara-
tion to the device that is sent to KNF.
In addition to the customer's declaration of physiological safety,
information about operating conditions and the customer's applica-
tion are also of importance to ensure that the return shipment is
handled appropriately. Therefore, the Health and safety clearance
and decontamination form requests this information as well.
