www.klever-mobility.com
www.klever-mobility.com
62
63
the purchase date). This warranty covers exclusively material
and workmanship errors. In case of justified complaints,
the article will be replaced or repaired. Further claims such
as: replacement of property damage, downtime, cost of
borrowing and renting, travel and transportation costs or loss
of profits, are excluded. This warranty does not cover damages
caused by misuse, by wear and tear, by accidental damage,
vandalism and by improper assembly or repair.
1.
Warranty repairs will be made exclusively by Klever
Mobility or an authorised Klever dealer.
2.
Costs from a previously executed repair of an
unauthorised dealer, will not be reimbursed.
3.
Parts replacement or repairs during the warranty
period will not result in an extension or a new
beginning of the warranty.
4.
Each battery is subject to a natural aging process.
Regarding the battery Klever Mobility guarantees
after two years, or alternatively, after 700 charging
cycles a remaining capacity of about 60% of the
original capacity.
5.
In case you officially register the battery of your E-bike
on our website (www.klever-mobility.com) Klever
extends the warranty term of your battery from 2
to 3 years. Within this term we guarantee that your
battery still has 50% of its original capacity after 500
charging cycles.
6.
The two-year warranty begins on the date of
purchase.
7.
A warranty claim must be notified immediately.
Legal & environment
Legal & environment
12. Product liability & warranty
According to European warranty laws you are entitled to
a period of 2 years for product liability, duty of care and
warranty from the side of the manufacturer. This applies from
the date of purchase or delivery of your E-bike. The proof is
your proof of purchase, which should be stored carefully.
You should register your bike on our website: www.klever-
mobility.com. This product liability for material defects
applies to all components of the entire E-bike.
Warranty claims are granted:
• In case the defect was present prior to the purchase of the
vehicle.
• In case of a material, manufacturing or information defect.
• In case of function-related wear which was not caused by
regular tear and wear (see chapter 7. Wear).
Warranty claims are rendered void:
• In case of damages caused by accidents or force majeure.
• In case of damages caused by misuse or improper use.
• In case claims relate to parts which are subject to
functional wear (see chapter 7. Wear), except material or
product defects.
• In case of damages caused by faulty and inadequate care
and maintenance.
• In case of damages caused by faulty and inadequate
repairs.
• In case of damage caused by components which were out
of specification and assembled after purchase of the bike.
• In case of consequential damage caused by not
immediately resolved, earlier identified defects.
In addition, we offer a
comprehensive warranty
that goes
beyond the liability for material defects:
•
Two-year warranty
on all bike components.
•
Three-year warranty
on all components of the electrical
system: motor, control unit, display and wiring harness.
•
Two-year warranty
on the battery (also refer to the points
below).
•
Five-year warranty
against frame breakage.
This warranty applies only to the first owner of this E-bike on
presentation of proof of purchase (sales receipt or bill showing
