10. Repair Notice: Products presented for repair ma be replaced b refurbished Products of the same t pe rather than being
repaired. Refurbished parts ma be used to repair the Products.
11.
Replacement items are “
like
for like” and is not “new for old” and does not indicate in any way that a faulty Product will be
replaced with a new part or unit.
“Like for like” may eithe
r be a ualit checked, refurbished or reconditioned unit of the
same or later batch of model si e specifications
12. The cost of making a claim under this Kleenmaid arrant is not covered b Kleenmaid, including an costs of transportation
or travel e penses between our home and our nearest authorised service agent.
13. Kleenmaid accepts no liabilit for items that are lost, damaged, or stolen as a result of freight, transport or storage. If ou are
re uired to transport the Product to an authorised service centre, ou must ensure that it is securel packed and insured.
14. On Public Holida s or other periods when regular business and wholesale operations are temporaril ceased, repairer
availabilit and warrant response times ma e tend be ond the standard response times due to the unavailabilit of
repairers and parts.
15. For an repair performed on a Product under this Kleenmaid arrant where no fault can be found, or the item is deemed b
Kleenmaid or an authorised agent, to be not fault under this Kleenmaid arrant , or the repair or fault is not covered under
this Kleenmaid arrant , a
‘
No Fault Found
’
fee is pa able b ou. Kleenmaid will advise ou of this cost and seek our
agreement to pa such costs before commencing such repairs.
1 . An repairs or services re uired that are outside the terms and conditions of this Kleenmaid arrant can be carried out at
our re uest at our cost (including where the Product has not been installed or set up correctl ). Kleenmaid will alwa s
advise ou of this cost and seek our agreement to pa such costs before commencing such repairs. A credit card ma be
re uired prior to the commencement of such services.
17. E tra charges will be pa able b the customer should the Product not be readil accessible without special e uipment, such
as but not limited to cranes and lifts or should the Product be installed in a position that service access is blocked and or
repair work is not possible without uninstalling the Product to gain access.
18.
ou, the customer, ma be entitled to purchase an e tended warrant in respect of the Product. An e tended warrant will
not be issued b Kleenmaid but b a third part . An e tended warrant services will be provided directl b the third part as
principal and not as agent for Kleenmaid, under their e tended warrant terms and conditions and not under this Kleenmaid
arrant .
19. To make a claim under this Kleenmaid arrant , please have our proof of purchase and the serial number of the Product
read and call (02) 9310 1207 during business hours.
20. This Kleenmaid arrant is given b :
Name: Compass Capital Services Pt Ltd ABN 9 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botan Rd, Ale andria NS Australia 2015
Telephone: (02) 9310 1207
21. Definitions:
a.
$XVWUDOLDQ&RQVXPHU/DZ
means the
Competition and Consumer Act 2010
(Cth).
b.
'RPHVWLF8VH
means use of the Product for personal, domestic or household purposes.
c.
.OHHQPDLG
means Compass Capital Services Pt Ltd ABN 9 138 214 525 trading as Kleenmaid.
d.
0DLQODQG$XVWUDOLD
means the following States and Territories of Australia: New South ales, Victoria, South Australia,
estern Australia, ueensland, Tasmania, Northern Territor , Australian Capital Territor .
e.
3URGXFW
means the appliance sold b Kleenmaid to ou as evidenced b the original purchase invoice.
f.
:DUUDQW\3HULRG
means for domestic use and for Products purchased on or after 1 anuar 2019 the period of 0
months, otherwise 3 months. For non domestic use 12 months or such alternative period as ma be specified.
83'$7(127,&(
This Kleenmaid arrant is current as at 1 anuar 2019 but is sub ect to variation from time to time.
For the latest version of the Kleenmaid arrant , please see our website
http: www.kleenmaid appliances.com.au support our kleenmaid warrant or phone us on (02) 9310 1207.
15
