./((10$,':$55$17<
7(506$1'&21',7,216
1.
Compass Capital Services Pt Ltd ABN 9 138 214 525 trading as Kleenmaid will provide parts and labour to ou the
customer as set out herein.
2.
Kleenmaid
’s
Products come with guarantees that cannot be e cluded under the Australian Consumer Law. ou are entitled
to a replacement or refund for a ma or failure and for compensation for an other reasonabl foreseeable loss or damage.
ou are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable ualit and the failure does
not amount to a ma or failure.
3.
The benefits given to ou under this Kleenmaid arrant are in addition to other rights and remedies to which ou ma be
entitled under the Australian Consumer Law in relation to the Product to which this Kleenmaid arrant relates. Sub ect to
the conditions below, the Product is warranted b Kleenmaid and or its agents to be free from defects in materials and
workmanship for the arrant Period for normal Domestic Use.
4.
Product Identification:
a. Kleenmaid reserves the right to re ect claims for an services or work where ou cannot produce for verification the
serial number and a proof of purchase for the Product (including but not limited to the original invoice).
b. this Kleenmaid arrant will be voided if the serial number for the Product cannot be verified. This is not intended to
e clude, restrict or modif an right or remed to which ou ma otherwise be entitled under the consumer guarantee
provisions of the Australian Consumer Law.
c. in the event that a re uest for repair is made against this Kleenmaid arrant where the serial number for the Product
cannot be verified or ou cannot produce for verification a proof of purchase for the Product (including but not limited to
the original invoice), the repairer will not carr out an repairs on the Product and ou will be charged a service call out
fee.
5.
hat is covered b this Kleenmaid arrant :
a. the Product is covered for fault workmanship or parts that have failed under normal Domestic Use.
b. Kleenmaid and or its agents will determine b ob ective testing if there are an defects in the Product and or fault
workmanship.
c. this Kleenmaid arrant is onl applicable if repairs on Products are carried out within Mainland Australia.
d. this Kleenmaid arrant :
i. covers a Product purchased as new, manufactured for use in Mainland Australia
ii. commences from the date of deliver of the Product
iii. provides for the labour and replacement parts necessar to maintain the Product in good operating condition as
specified in this Kleenmaid arrant , however, if repair is needed because of Product failure during normal Domestic
Use, Kleenmaid has the option to repair or replace the defective Product or part of the Product with a product or part
of like kind and ualit . A replacement part ma be new or reconditioned of like kind and ualit and ma cost less
than the original Product purchased and no charges or refunds will be made based on the replacement product or
part cost difference and
iv. is onl applicable when the Product is used and operated in accordance with the Manufacturer
’s
instructions.
.
hat is not Covered b this Kleenmaid arrant (e cluded):
a. an damage or failure to or of the Product or part of the Product:
i. due to the Product being inade uatel serviced to manufacturer
’
s recommendations
ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects, rust, corrosion, salt
built up, of or in an part of the Product
iii. resulting from e cessive use but fair wear and tear is e cepted
iv. resulting from poor installation including and not limited to positioning and e ternall fitted e uipment such as
plumbing and drainage, cabling, antennae or due to incompatibilit of connected e uipment
v. caused b overheating as a result of sitting or positioning of the Product, where there is no provision for ade uate
ventilation or ade uate protection from e cessive dust
vi. if the Product has been dismantled, repaired or serviced b an person other than someone authorised b Kleenmaid
or its agents or representatives
vii. caused b power surges or spikes, including and not limited to, mains power and telecommunications
connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage fluctuation, rust
or corrosion
viii. if the Product is dropped, collision of the Product with another ob ect, use for which the Product is not designed,
damage to the Product caused b our own negligence, accidental or deliberate misuse of the Product b ou, theft,
abuse, vandalism, flood, fire, earth uake, electrical storms or an other act of God or an war related events or
i . due to the introduction of abnormal heat loads to the Product
b. costs of attendance and testing where no fault or defect covered b the terms of this Kleenmaid arrant is identified in
the Product
c. initial setup and installation of the Product
d. normal maintenance costs and costs incurred through the installation of items listed as re uiring periodic replacement
e. Products with removed or altered serial numbers
f. broken or cracked glass other than transport damage to the initial point of deliver
g. consumables such as but not limited to bulbs globes, seals, filters, batteries and remote controls
h. removal and reinstallation of an internal component not performed b an authorised Kleenmaid agent or representative
or authorised service centre
i. cosmetic or structural items or
. an failures due to interference from or with other products and or sources.
7.
This Kleenmaid arrant ceases if:
a. the
Product ceases to carry the original manufacturer’s serial number or is sold at an auction;
b. the Product is rented or
c. there is failure to pa monies owing on invoices as a result of non warrant work being carried out at the re uest of the
end user as per point 1 below.
8.
Neither Kleenmaid nor its representatives provide loan e uipment under the terms of this Kleenmaid arrant .
9.
An unauthorised access to the internal hardware of the Product will void this Kleenmaid arrant .
14
