53
EN
Problem
Possible Cause
Prevention / Solution
Flames blow out.
High or gusting winds.
Turn the front of the grill to
face wind or increase flame
height.
Low on LP gas.
Replace the gas cylinder or
have it refilled by your LP gas
dealer.
Excess flow valve
tripped.
Refer to “Sudden drop in gas
flow” (above).
Persistent grease fire.
Grease trapped by food
buildup around burner
system.
Turn knobs to “OFF”. Turn gas
off at gas cylinder. Leave lid in
position and let fire burn out.
After grill cools, remove and
clean all parts.
Flashback –
fire in burner tube(s).
Burner and burner tubes
are blocked.
Turn knobs to “OFF”. Clean
burner and/or burner
tubes (see “Cleaning and
Maintenance” section).
Flare-up
Grease buildup.
Clean burners and inside of
grill/firebox.
Excessive fat in meat.
Trim fat from meat before
grilling.
Excessive cooking
temperature.
Turn the knobs anticlockwise
to a lower setting.
Unable to fill gas
cylinder.
Some dealers have
older fill nozzles with
worn threads.
Turn worn nozzles do not
have enough “bite” to engage
the valve. Try a second LP gas
dealer.
One burner does
not light from other
burner(s).
Grease buildup or
food particles in end of
carryover tube.
Clean carry-over tube with
wire brush.
Note:
If your problem is not resolved from the information above, please contact
your local gas dealer.
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