10
Troubleshooting
Nothing happens when I try to vacuum package:
• Check the power cord to see if it is firmly plugged into electrical outlet.
• Examine power cord for any damage.
• Check electrical outlet is working by plugging in another position.
• Make sure the lid is closed and the latch is in the locked position.
• Make sure bag is placed correctly inside Vacuum Channel.
• Wait 60 seconds to allow appliance to cool off, and then try using it again.
Air is still in the Bag:
• Make sure the open end of the bag is resting entirely inside Vacuum Channel, if the edge of the bag is bey-
ond Vacuum Channel, bag will not seal properly.
• Examine bag for leaks. To see if your bag has a leak, seal bag with air, submerge it into water and apply pres-
sure, bubbles indicate a leak, use a new bag if bubbles appear.
• If you are using a custom-sized Bag, check seal of bag. A wrinkle in the bag along the seal may cause leakage
and allow air to re-enter,just cut bag and reseal.
• Do not attempt to make your own side seams for bag; the bags are manufactured with special side seams,
which are sealed all the way to the outer edge.
• Making your own side seams may cause leakage and allow air to re-enter.
Air was removed from the Bag, but now Air has re-entered
• Examine seal of bag. A wrinkle along the seal may cause leakage and allow air to enter, simply cut bag and
reseal.
• Sometimes moisture or food material (such as juices, grease, crumbs, powders, etc.) along seal prevents bag
from sealing properly. Cut bag open, wipe top inside of bag and reseal.
• If you are vacuum packaging sharp food items, bag may have been punctured, use a new bag if there is a
hole. Cover sharp food items with a soft cushioning material such as a paper towel and reseal.
• If you are still experiencing difficulty with air in your bag, fermentation or the release of natural gases from
inside the foods may have occurred, when this happens, food may have begun to spoil and should be dis-
carded.
The bag melts:
• If your bag melts, sealing strip may have become too hot, always wait at least 60 seconds for appliance to
cool down before you vacuum package another item.
