20
Ice Production
Ice Quality
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM
RECOMMENDED SOLUTIONS
Ice Maker Runs But
Produces No Ice
Check that the control is turned on.
Check that the water supply is properly connected and turned on.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no
ice. Tighten the drain cap.
Clean the drain tube.
Check that there are no kinks in the drain line.
Ice Maker Runs But
Produces Very Little Ice
Is the accelerated ice production feature turned on? This feature increases the ice production rate
to provide you with more ice in the same amount of time. See “Using the Controls.”
Room temperatures of more than 90ºF (32ºC) will normally reduce ice production.
Dirt or lint may be blocking the airflow through the condenser. See “Condenser” in the “Cleaning”
section.
If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice
maker. See “Interior Components” in the “Cleaning” section.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no
ice. Tighten the drain cap.
Ensure that the cutter grid is securely in place and that its harness plug is connected. See “Interior
Components” section of “Cleaning” for instructions on cutter grid removal.
Check that water filter is properly installed.
PROBLEM
RECOMMENDED SOLUTIONS
Off Taste, Odor or Gray
Color in the Ice
Is there unusually high mineral content in the water supply? The water may need to be treated.
Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning”
section.
Do not store any foods in the ice bin.
Check that all packaging materials were removed at the time of installation.
Thin, Soft or Clumps of Ice
Is there unusually high mineral content in the water supply? The water may need to be treated.
Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning”
section.
Are there clumps of ice in the bin? If ice is not used regularly, it will melt and form clumps. Break
the clumps with the ice scoop provided.
