ENGLISH
15
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your
Shave Ice
should fail within
the first year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Shave Ice
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your
Shave Ice
should fail within the first
year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-541-6390
Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement
Shave
Ice
, use the carton, packing materials, and
prepaid shipping label to pack up your
original
Shave Ice
and send it back to
KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your
Shave Ice
should fail within the first year of ownership,
we will replace your
Shave Ice
with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your
Shave Ice
should fail within the first
year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-807-6777
Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement
Shave
Ice
, use the carton, packing materials, and
prepaid shipping label to pack up your
original
Shave Ice
and send it back to
KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at
1-800-541-6390
or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the
Shave Ice
for
information on how to obtain service.
For service information in Canada:
Call toll-free
1-800-807-6777
.
For service information in Mexico:
Call toll-free
01-800-0022-767
.
®/™ ©2021 KitchenAid. All rights reserved. The design of the stand mixer is a trademark
in the U.S. and elsewhere. Used under license in Canada.
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