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In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Kitchen and BBQ Grill Degreaser
Order Part Number 31617
KitchenAid
®
Stainless Steel Cleaner and Polish
Order Part Number 4396920
KitchenAid
®
Stainless Steel Wipes
Order Part Number 8212510
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
KITCHENAID
®
OUTDOOR PRODUCT WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this outdoor product is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will pay for
Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid
designated service company. This limited warranty is valid only in the United States or Canada and applies only when the outdoor
product is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not
apply. Proof of original purchase date is required to obtain service under this limited warranty.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON PARTS ON GRILLS ONLY
In the second through fifth years from the date of purchase when this grill is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for Factory Specified Parts to correct defects in materials or
workmanship.
LIFETIME LIMITED WARRANTY ON STAINLESS STEEL COMPONENTS ON GRILLS ONLY
For the life of the product, when this grill is operated and maintained according to instructions attached to or furnished with the product,
KitchenAid will pay for replacement of the stainless steel body housing due to defective materials or workmanship. For the life of the
product, when this grill is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will
pay for replacement parts for the stainless steel grill burners.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your outdoor product, to instruct you on how to use your outdoor product, to replace or
repair house fuses, or to correct house wiring or plumbing.
2. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your outdoor product, unless such damage
results from defects in materials or workmanship and is reported to KitchenAid within 30 days from the date of purchase.
3. Repairs when your outdoor product is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
