10
TROUBLESHOOTING GUIDE
Problem
Solution
If Blender fails to start:
Check to see if the Blender is securely plugged into an
earthed electrical outlet.
If you have a circuit breaker box, make sure the circuit is
closed.
If Blender stops after 3 minutes:
It’s a part of the Blender operation to ensure lasting
durability. Turn the Control Dial to (
O
) and repeat the
process until desired consistency.
If Blender stops while blending:
When overloaded or jammed, it will automatically shut off
to prevent motor damage. Unplug the Blender. Remove
the Jar and use a spatula to rearrange ingredients.
Or, divide contents into smaller batches. For certain
recipes, adding liquid in the Jar may also reduce the load.
If ingredients are stuck or not
blending:
Unplug the Blender. Remove the Jar from the Base, and
use a spatula to rearrange ingredients in the Jar.
If Blender stops while blending
with Personal Jar or Small Batch
Jar:
Unplug the Blender. Remove the Personal Jar or Small
Batch Jar with the Blade Assembly from the base. Shake it
a little bit. Place it back on the base, plug in the Blender
and turn it back on to continue regular use.
If Blender stops while blending
and the white LED ring flashes
rapidly:
An error is detected in the Blender.
Contact an authorised Service Centre for assistance.
See the “Customer Service” sections.
If the white LED ring is off:
After 10 minutes of no activity the Blender will go into
Sleep mode. To wake up the Blender, press (
) button.
If the problem cannot be
corrected:
See the “Customer Service” sections. Contact an
Authorised Service Centre for assistance.
Do not return the Blender to the retailer – retailers do not
provide service.
WARNING
Electrical Shock Hazard
Plug into an earthed outlet.
Do not remove an earth prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
