Troubleshooting
Problem
Possible cause
Solution
The appliance
does not work
The appliance is not
plugged into the mains.
Put the mains plug in an earthed
wall socket.
You have not started
cooking.
Touch and hold Start/Pause for 3
seconds to start cooking.
The frying tray is not back in
place of the appliance
correctly.
Push the frying tray (with the
basket properly installed) back in
place correctly.
The ingredients
fried with the
appliance are
not done.
The amount of the
ingredients in the basket is
too much.
Put smaller batches of ingredients
in the basket. Smaller batches are
fried more evenly.
The set temperature is too
low.
Operate Temp Plus to set a high
temperature (see sections “Quick
start” and “Settings”).
The cooking time is too
short.
Operate Time Plus to set a longer
time (see sections “Quick start” and
“Settings”).
The ingredients
are fried
unevenly in
the appliance.
The amount of the
ingredients in the basket is
too much.
Put smaller batches of ingredients
in the basket. Smaller batches are
fried more evenly.
Certain types of the
ingredients need to be
shaken halfway through the
preparation time.
Pull the frying tray out of the
appliance and shake the
ingredients (see sections “Cooking
steps and tips” and “Settings”).
