Kipor KGE2400X, Operation Manual

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13. Warranty
Limited Warranty
Kipor Power Equipment
LENGTH OF WARRANTY
Generators are covered by this warranty from the date of original retail purchase for a period of two years for residential
use and one year for commercial applications. Units used in rental fleets or as demonstration models will be considered
commercial usage. Starting batteries included with a generator are warranted for a period or one year. The warranty
coverage is continual from the original date of purchase, and does not restart upon the replacement of any part or
complete unit. Individual parts replaced at any point during the warranty period are only eligible for warranty coverage for
the balance of the original warranty period.
ELIGIBILITY
To be eligible for warranty service, the product must be purchased in the United States or Canada from an authorized
Coast Distribution dealer. This warranty applies to the original retail purchaser only and is not transferable. Proof of
purchase is required. Goods exported from North America as well as goods sold at auction are excluded from warranty
coverage.
COVERAGE
Parts, labor and regular shipping costs will be covered by Coast Distribution for any failure that is proven to be a failure of
material or workmanship under normal use during the applicable warranty time period. It is the responsibility of the end
user to return the product to the nearest authorized repair center as directed by the warranty administration center. In the
event that the generator is deemed not repairable or the necessary repair would be economically unfeasible, Coast will
pay for shipping of the unit from the repair center to the designated Coast facility and the shipping of a replacement unit.
Coast Distribution reserves the right to repair or replace these parts at its option. Coast Distribution may request
defective parts to be returned. Anything replaced under warranty becomes the property of Coast Distribution.
TO OBTAIN WARRANTY SERVICE
Contact any authorized dealer or contact our national customer service center at:
Phone 1-877-544-4449 Fax 1-800-263-0280 E-mail: kiporcare@coastdist.com
If contacting us by fax or e-mail, be sure to include a description of the problem as well as all return contact info such as
address, phone number, fax number, e-mail, etc. Engine serial number, bar code number and proof of purchase are
required.
EXCLUSIONS
This warranty does not extend to parts affected or damaged by accident and/or collision, normal wear, fuel contamination
or degradation, use in an application for which the product was not designed or any other misuse, neglect, incorporation
or use of unsuitable attachments or parts, unauthorized alteration, or any causes other than defects in material or
workmanship. This warranty does not extend to normal maintenance items such as belts, hoses, spark plugs and filters
past the first scheduled replacement or service interval for these items, whichever comes first. Coast will pay for minor
adjustments for a period of ninety days from the purchase date of the generator.
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES
Coast Distribution denies any responsibility for loss of time or use of the product, transportation, commercial loss, or any
other incidental or consequential damage. Any implied warranties are limited to the duration of this written limited
warranty.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation
of incidental or consequential damages. Therefore, the above exclusions and limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from state to state.