BTR200 HD Bluetooth Audio Receiver
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4. Lost or damaged USB cable
If you have lost or damaged the included USB cable, you can use any standard
Micro USB charger/cable to charge the Kinivo BTR200 receiver.
5. Error: Driver missing when trying to pair to computer
The Bluetooth adapter for your computer provides the drivers for all Bluetooth
receivers. To ensure the Bluetooth adapter for your computer is functioning
correctly, update the drivers to the latest version. In addition, you may need to
verify that your Bluetooth adapter supports A2DP (Advanced Audio Distribution
Pro
fi
le). If you need assistance with locating the drivers for your computer, you
may contact Kinivo Support on the web via [email protected].
6. Error messages when connecting on Mac OS
Verify that the Kinivo BTR200 receiver is powered on. If you are still unable
to connect, restart the computer and remove the Kinivo BTR200 from the
Bluetooth device list. Try to pair the receiver again.
If at any point you are unable to resolve your issue, please contact Kinivo
Support at [email protected] for assistance.