MAINTENANCE INFORMATION
Treat your telephone equipment with care for trouble-free performance. Avoid dropping the
handset. Carefully place the handset in the base after use. Avoid putting near heating
appliances and devices that generate electrical noise (for example, motors and florescent
lamps). Clean your telephone equipment with a damp cloth. Stains may be removed with a
mild soap. Do not use liquid or aerosol detergents or cleaning agents. Do not expose to direct
sunlight or moisture. Retain the original package in case you need to ship it at a later date.
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service, determine if the problem is with your
unit or the telephone company lines BEFORE CALLING THE TELEPHONE COMPANY. Be
aware that the telephone company may charge you for a service call if the problem is caused
by your telephone.
TROUBLESHOOTING
PHONE DOES NOT RING
1. Line cord is disconnected at telephone outlet or at telephone.
2. Phone is OFF HOOK. Make certain the phone is well seated in the base.
NO DIAL TONE
Wire is disconnected at telephone or at wall jack. Test the telephone in a different wall jack. If it
works, the first jack may be defective.
BLANK SCREEN
Check if the adapter is connected properly.
CALLERS ARE NOT DISPLAYED ON THE SCREEN
1. Verify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller
ID) from your telephone company. If you only subscribed to Caller ID service the unit will not
display call waiting caller ID information.
2. Check if your answering machine is set to answer before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING BEEP
Verify that you have subscribed to Call Waiting Caller ID service from your telephone company.
We encourage you to disconnect all the telephone cords and adapter; and then reinstall the
unit step by step per this instruction manual before you ask for service.
SAVE THESE INSTRUCTIONS
