11
GB
Troubleshooting
Problem
Possible reason
Solution
Smoke generation
during operation
Food is touching the ceramic
heating element.
Switch off the unit and reposition the
food. Caution: food, accessories and
interior are hot.
The food is smoking without
touching the heating
Stop the grilling process immediately
and allow the device to cool. Do not
reheat the food.
The device is not
responding or does
not heat up.
Plug is not plugged in.
Insert the plug into the mains socket.
Set time has expired.
Start the device again.
Device is not switched on.
Push the power button on the back
of the device.
The micro fuse on the back
of the device is broken.
Have a specialist company replace
the fuse.
Device has overheated.
If the unit overheats, the heating is
switched off for safety reasons. After
a longer cooling phase, the unit is
ready for use again. Do not operate
the appliance without the grill insert.
This prevents rapid overheating.
The outside of the
device is very hot.
Grill insert not in place.
Turn the unit off and allow to cool
completely, then insert the grill
insert.
Blocked vents.
Remove any items that may be
blocking the vents.
Blocked air intakes.
Make sure that the air intakes
underneath the unit are free.
