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10. Troubleshooting
Note:
If the problem persists after following the troubleshooting steps above, contact your local dealer
or distributor for further assistance.
11. CE Declaration of Conformity
Note:
The current commissioning and operating instructions can be downloaded from our website:
www.kindermann.com
The currently valid CE declaration can be viewed and downloaded at the following URL:
https://shop.kindermann.de/erp/KCO/avs/5/5778/5778000151/12_Zertifizierungen/CE5778000151.pdf
12. Available accessories
• HDMI-cable, type A, 19-pin (58090007xx)
• Active HDMI-cable, type A, 19-pin (58090030xx)
Please contact your local dealer for further support or solutions.
Problem
Possible cause
Possible solution
No video signal on the display
The connection cables may not
be connected properly or may
be damaged
Check that the cables are
correctly connected and in
good condition
No output signal despites correct
input signal
Display shows "no signal"
Poor quality of the connecting
cables
Replace the connecting cables
with high-quality cables
IR control doesn't work
Wrong IR communication para-
meters
Check communcation parameters
IR Emitter doesn't work
Check connector as well as IR
Emitter e. g. by using a camera
No optical connection with sensor
Place the emitter directly on the
devices sensor
RS232 communication doesn't work
Wrong RS232 communication
parameters
Check communcation parameters
Wrong pins used at the cables
Check the pinning, depending to
your device RX and TX might have
different positions
The device charges itself statically
Bad grounding
Check the grounding
