KPOS 1530, 851508, Page 8 of 9
Troubleshooting
Symptom
Possible Cause
Solution
Ad
Load cell wires that are connected to the
indicator are:
a) incorrectly connected, b) shorted or c)
open; Another possibility is that the ADC,
load cell is damaged.
a) Make sure the wires are ok and that
they are correctly connected.
b) Replace the load.
Ad
0
The zero point is higher than the setting
range.
a) Make sure the scale platform is empty.
b) Perform the zero calibration.
0
The zero point is lower than the setting
range.
a) Install platform on scale.
b) Perform the zero calibration.
The weight reading exceeds the overload
limit or the weight value cannot be dis-
played in the current unit of measure as it
exceeds 6 digits.
a) Reduce the load on the scale unitl the
weight value can be dislayed.
b) Use a more appropriate weight
measure.
c) Reset some parameters in CONFG or
USER.
Weight reading is below the Under load
limit.
a) Install platform on scale.
b) Perform the zero calibration.
EEP.E1
CONFIG or CAL parameters are
not correctly set.
Reset the items in CONFG and
recalibrate.
EEP.E2
USER parameter is not correctly set.
Reset the items in USER.
CAP.ER
Capacity parameters are not correctly set. Set PRIM.N / PRIM.d / SECD.N to the cor-
rect number and make sure the capacity
is not more than 6 digits.
The scale will not turn on
a) The power cord is not plugged in.
b) The power cord is not properly
connected.
c) The Power outlet is not supplying
electricity.
a) Check the power cord connections.
b) Make sure the power cord is plugged
into the power outlet.
c) Check power source.
The scale will either not zero when
turned on or it will not display zero
a) Load on scale may exceed allowable
limits.
b) The load on the scale may not be
stable.
c) The load cell may be damaged.
a) Remove the load from the scale.
b) Wait for the load to become stable.
