20
TROUBLESHOOTING
The following checklist can help you solve some problems which you may encounter when using the
unit. Before consulting it, check the connections and follow the instructions in the user manual. Do not
use the unit in abnormal condition, for example without sound, or with smoke or foul smell
can cause
fire or electric shock, immediately stop using it and call the store where you purchased
it.
Problem
Possible cause
Solution
General
The unit will not switch on.
Car ignition is not on.
Cable is not properly
connected.
Fuse is burnt.
Turn your car key in the ignition. Check cable
connection.
Replace fuse with a new fuse of the same
capacity.
No sound
Volume is set at minimum or
the mute function is on.
Check the volume or switch the mute function
off.
The unit or screen does not work
normally.
The unit system is unstable or
the microphone is not plugged
in the right jack.
Press the RESET button.
Plug the microphone in the microphone jack.
Your call partner cannot
hear you
The microphone is not
plugged in the right jack.
Plug the microphone into the microphone jack.
DISC mode
The appliance will not play discs. The disc is inserted
incorrectly. The disc is dirty or
damaged.
Disc must be inserted with the label side facing
up. Clean the disc and check for damage. Try
another disc.
Sound skips due to vibration.
Mounting angle is over
30˚.
Mounting is unstable.
Adjust mounting angle to less than 30˚.
Mount the unit securely with the supplied parts.
TUNER mode
No or poor channel reception.
The antenna is not connected
properly or broken.
Connect the antenna properly (a
Car specific adapter is maybe required).If the
antenna is broken, replace it with a new one.
USB mode
The USB device cannot be read. NTFS format is not supported. Check that the file system is in FAT or
FAT32 format. Due to different formats, some
models of storage devices or MP3 players may
not be read.
DAB mode
No Signal is shown in the LCD.
DAB antenna not plugged in
right or broken
No or weak DAB signal
Plug in the DAB antenna properly or replace your
DAB antenna.
Move to an area with stronger DAB signal.
I-MODE
No sound or control
The I-cable is not plugged
in correctly
Insert the plug firmly in the socket.
Maybe the function must be activated on the
phone.
