Troubleshooting Guide
The following are examples of potential problems. Completely read through this manual and the
troubleshooting guide table before calling KidTrax Toys Consumer Relations. If you still need help resolving
the problem please call 877-741-6154.
KidTrax Toys recommends that you take the vehicle to an authorized service center for periodic maintenance
and service. Call the number listed above for the closest center to you.
Problem
Possible Cause
Remedy
Vehicle does not run
Battery low on power
Recharge battery (see Battery: Recharge Interval
and Time)
Thermal fuse has tripped
Let the vehicle rest for 5 to 10 minutes before
continuing normal operation.
Wheel nuts are loose
Tighten wheel nuts
Battery connector or wires are
loose
Check that the battery connectors are firmly
plugged into each other. If wires are loose
around the motor call Consumer Relations at
877-741-6154 for an authorized service center
Battery is dead
Replace battery (see Battery: Replacement and
Disposal)
Electrical system is damaged
Call Consumer Relations at 877-741-6154 for an
authorized service center
Motor is damaged
Call Consumer Relations at 877-741-6154 for an
authorized service center
Vehicle does not run
very long
Battery is under charged
Check that the battery connectors are firmly
plugged into each other when recharging (see
Battery: Recharge Interval and Time)
Vehicle does not run
very long
Battery is old
Replace battery (see Battery: Replacement and
Disposal
Vehicle runs sluggishly
or beeping occurs
Battery low on power
Replace battery (see Battery: Replacement and
Disposal
Battery is old
Recharge battery (see Battery: Recharge Interval
and Time)
Vehicle is overloaded
Reduce weight on vehicle (see User
Requirements and Safety Warnings)
Vehicle is overloaded
Operate the vehicle level ground and firm
surfaces (see User Requirements and Safety
Warnings)
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