M9380A Troubleshooting
M9380A Troubleshooting
Communications
If you are unable to communicate with the M9380A verify that the following installations are correct:
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Keysight IO Libraries Suite
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M9380A SFP program
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Module and chassis drivers
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System Interface Card, cable and PC PXIe card connections, if you are using an external host PC
If not all modules and their slot locations are visible in the SFP "Connect to Instrument" dialog:
1. Close the SFP.
2. Start Keysight Connection Expert, by selecting Start > All Programs > Keysight Connection Expert. If any or all mod-
ules and their slot locations are still not visible, select Refresh All.
3. Restart the SFP.
Module-Level Troubleshooting Overview
1. Start by verifying ALL cables are properly connected and SMA connectors are torqued to 8 Lb-In (0.904 Nm).
"M9380A Instrument Connections" on page 20
for instrument-level cabling.
2. Check the front panel Status LEDs.
See "Status LED States " on page 34
3. Check the M9380A SFP Instrument Status window and Self Tests.
4. Perform a module-level troubleshooting check.
Keysight M9380A PXIe CW Source
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Summary of Contents for M9380A
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