Keysight M9021A, Installation Manual

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Keysight PXIe System and Cable Interface Installation Guide 43
Troubleshooting and Service
Troubleshooting and Service
There are no user-serviceable parts on these modules. For troubleshooting, refer
to the LED descriptions earlier in this guide. If the LEDs are not lit at all, there
may be no power applied. Also, ensure the switches are set correctly.
If you are unable to establish communications from the host controller PC to the
chassis, check the following. Upon further investigation, you might discover that
the chassis is also not displayed in Windows Device Manager.
– Ensure the appropriate chassis drivers and system module driver (M9204A
only) are installed on the host controller PC.
– A faulty PCIe adapter card plugged into the host controller PC
– A faulty PCIe cable
– A failure of the chassis power supply
If power is applied and the switches are set correctly, and either the LEDS are not
lit or are lit incorrectly, the module may be defective.
Replacement part numbers are as follows:
A download-able driver may be required for the M9022A, M9023A
and M9024A modules. Refer to “Step 5. Install the Driver” on
page 19 for driver installation information.
The most current version of Keysight IO Libraries is required prior to
installing and running any other software. The latest version can be
downloaded from: www.keysight.com/find/iosuite .
The additional ports on the M9024A operate like IO ports on the
PCIe bus. Refer to Keysight IO Libraries Suite to use the additional
ports. For multiple chassis systems with an M9037A Embedded
Controller, the M9024A may be installed in slave chassis.
Module Replacement Part Number
M9022A M9022-66101
M9023A M9023-66101
M9024A M9024-66101