23
Keysight Technologies FieldFox Handheld Analzers
N991xA, N992xA, and N993xA
Security Features and Volatility Documentation
8
Procedure for Declassifying a Faulty Instrument
If the instrument is not functioning and you are unable to use the security
functions to clear the User Data, you must physically remove the SOM board
and discard and destroy it. And send the instrument to a repair facility. If the
repair facility determines that a new SOM board fixes the problem and the
instrument is still under warranty, you will not be charged for the new board. If
they determine that the failure was caused by something other than the SOM
board, you will be charged for the new board even though the instrument is
still under warranty.
The 4GB microSD resides in System Board. If the instrument is not functioning
and you are unable to use the security functions to clear the User Data, you
must physically remove the microSD from the System Board and keep it within
secure environment. And send the instrument to a repair facility. If the repair
facility determines that a new System Board fixes the problem and the
instrument is still under warranty, you will not be charged for the new board. If
they determine that the failure was caused by something other than the
System Board, you will be charged for the new board even though the
instrument is still under warranty.
The customer is responsible for removing and replacing the storage media
assemblies at their secure location. Refer to the service guide for assembly
replacement procedures.
Summary of Contents for FieldFox N9116A
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