Keysight PXI/AXIe Chassis Troubleshooting Guide
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Contents
Remote Controller and System Interface Module . . . . . . . . . . . . . . . . . . 7
PXIe Chassis Backplane and Supported Module Types . . . . . . . . . . . . . . 9
AXIe Chassis Backplane and Module Layouts . . . . . . . . . . . . . . . . . . . . . . . 10
Understand the Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Required Keysight IO Libraries Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Required System Firmware and Software Drivers . . . . . . . . . . . . . . . . . . . . 12
Chassis Software Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Module Software Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Guidelines to Diagnose and Resolve Communication Problems . . . . . . . . . . . 14
Avoid Bent Pins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Use Supported Host Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setup Applications with Recommended and Supported Configurations . . 15
Power-up the Chassis First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ensure LEDs are Lit Correctly on System Module . . . . . . . . . . . . . . . . . . . 15
Lower Transfer Rate Settings to Ensure Reliability . . . . . . . . . . . . . . . . . . . 15
Make Sure All Required Software Drivers are Installed . . . . . . . . . . . . . . . . 16
System Module Driver Needs to be Installed in PC Configuration. . . . . 17
Install Controller Driver in Embedded Controller Configuration . . . . . . 17
Use Updated Keysight IO Libraries Suite. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use Updated Firmware and Software Drivers . . . . . . . . . . . . . . . . . . . . . . . 19
Avoid Overheating the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Summary of Contents for AXIe Series
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