19
Trouble Shooting
Q
Why my
Beagle
speaker doesn’t work at all after connecting ?
A
If you are using USB speaker for the first time in your computer,
please connect the
Beagle
speaker to your computer after the
Windows boot-up completely. The Windows system will detect
and setup the
Beagle
speaker as priority audio device
automatically. Please be patient to wait for seconds till the
system activate alert sound reproduced from
Beagle
speaker,
then you can start to use
Beagle
speaker.
Make sure all the cables are well-connected.
Remove USB connector from computer and hold for 5 seconds
then plug again.
Re-start your media player
Q
Speaker connected to USB and power is on but there is no sound ?
A
Shield the optical sensor to switch the ON/OFF mode.
Increase the system and playback software volume.
Q
After USB connecting, there is no sound but optical switch is active
as Mute symbol appeared while sensor is shielded?
A
It might be caused by improper driver or driver conflict, please
re-install your audio driver(s) that comes with your computer.
Please re-install DirectX driver for your Windows system (you
can get the latest update from Microsoft website). After the
above installation and re-start your computer,
Beagle
speaker
should work properly.
Q
Why my speaker always at low volume ?
A
Increase the system volume to maximum.
Increase the playback software volume.
Q
Why my speaker sound hopping suddenly ?
A
Decrease the sound volume.
Check if computer in low battery.
Check if
Beagle
speaker connected in Hub or computer cannot
provide sufficient power for USBs.