Key West Boats 1720CC, Manual

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Discuss the matter with the dealership Service Manager. The Service
Manager is responsible for the quality of service being preformed and has
an interest in getting you back on the water quickly.
If the matter is complicated and cannot be solved with the Service Manager
to your satisfaction, talk to the Owner or General Manager; in most cases a
compromise can be reached. Do not take to non Key West dealer.
If the matter cannot be solved with the dealership to your satisfaction, the
last resort is to contact the Key West Boats Customer Service Department by:
Phone:
843.832.3999
Email:
contact@keywestboats.com
Mail:
Key West Boats
Customer Service Department
P.O. Box 399
Ridgeville, SC 29472
For quick assistance, please have the following information available:
• HIN (Hull Identification Number)
• Selling Dealer name and location
• Date of purchase
• Date of delivery
• Servicing Dealer name and location (if different from above)
• Nature of the problem including any specific conditions
• Names of the dealership personnel involved with the problem
• A record of all services performed to the boat and approximate dates
When contacting Key West Boats, please remember that your problem will
most likely be resolved at the dealership, using the dealership’s facilities,
equipment, and personnel.
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