9 Faults
Fault
Possible cause
Remedy
The slats do not open or
close completely
Software error
Carry out a reset to factory
settings.
When the sensor field is
contacted the slats only
open a few centimetres
and then close again
Cable slack activated
Carry out a reset to factory
settings.
When the sensor field is
contacted the slats do not
react
The motor unit is not connected
to the power circuit
If necessary, plug the motor
unit plug into the power
socket.
Power failure
Check the fuses.
If necessary, get the aid of
a qualified electrician.
Motor unit is defective
If necessary, have the
motor unit replaced by the
dealer customer service.
Cabling is defective
Have the fault eliminated by
the dealer customer
service.
If necessary, get the aid of
a qualified electrician.
Slats are tilted, opening
and closing no longer
possible
Intermediate position no
longer saved.
Belt is torn
Disconnect the motor unit
from the power supply.
The motor may no longer
be operated.
Have the fault eliminated by
the dealer customer
service.
Carry out a "RESET to factory
settings" according to the
description and re-save the end
position.
