12
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated properly.
Turn the power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
•
Sound cannot be heard.
•
The unit does not turn on.
•
Information shown on the
display is incorrect.
Clean the connectors.
( 13)
The unit does not work at all.
Reset the unit.
( 3)
Radio
•
Radio reception is poor.
•
Static noise while listening
to the radio.
Connect the antenna firmly.
USB/iPod
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the files are recorded.
Correct characters are not
displayed (e.g. album name).
•
This unit can only display uppercase letters,
numbers, and a limited number of symbols.
•
Depending on the display language you have
selected
( 5)
, some characters may not be
displayed correctly.
“NA FILE”
Make sure the media contains supported audio files.
( 13)
“READ ERROR”
Copy the files and folders onto the USB device again.
If this does not solve the problem, reset the USB
device or use another USB device.
Symptom
Remedy
USB/iPod
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot
be heard during
playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in
[HAND MODE]
, launch any media player application
on the Android device and start playback.
•
If in
[HAND MODE]
, relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
( 13)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device.
( 7)
•
Reconnect the Android device and select the appropriate
control mode.
•
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 13)
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 13)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
ENGLISH
JS_KWD_KMM_118_KN_EN_4.indd 12
JS_KWD_KMM_118_KN_EN_4.indd 12
24-Aug-16 9:25:41 AM
24-Aug-16 9:25:41 AM
