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English
Troubleshooting Guide
What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
?
Sound skips due to vibration.
The unit is mounted at a slant.
Mount the unit so that is level.
Changer unit is mounted in an unstable place.
Mount the unit in a stable place.
The angle adjustment switches are set improperly.
Set the angle adjustment switches to the correct
positions.
?
Cannot play an MP3/WMA.
Not conforming to ISO 9660 Level 1/2, Joliet, and
Romeo.
Use a medium conforming to ISO 9660 Level 1/2,
Joliet, and Romeo.
The MP3/WMA has no or invalid track name
extension.
Add the ".MP3"/".WMA" extension to the MP3/
WMA track name.
The media is scratched or dirty.
Clean the media.
?
Noise or no sound generated when an MP3/WMA is
played.
The track has the MP3/WMA track name extension
while it is not an MP3/WMA.
Do not use the ".MP3"/".WMA" extension in non-
MP3/WMA.
?
Takes time before the unit starts playing MP3/WMA.
The medium contains many albums, tracks, and
hierarchical levels.
The unit checks all tracks on the loaded medium
first. If the medium has many tracks recorded, it
may take a long time for the unit before it starts
playing MP3/WMA.
?
Fails to play MP3/WMA in the intended order.
The MP3 tracks were not written by the CD writer in
the order in which you wanted them to be played.
Depending on the CD writer, you may be able to
set the order in which MP3 tracks are to be played
by writing them onto a medium with their track
names beginning with play sequence numbers
such as "01" to "99".
?
The sound skips when an MP3/WMA is being played.
The media is scratched or dirty.
Clean the media.
The recording condition is bad.
Record the media again or use another media.
?
Can’t enter Folder Search mode.
There’s no folder recorded in the MP3/WMA media.
Use a media with levels.
?
The songs in the selected folder aren’t played in
Folder Search mode.
There are no MP3/WMA in the selected folder.
Make sure there’s recorded content in the MP3/
WMA media.
?
The MP3/WMA track search takes time.
Many tracks are recorded on the media.
When the media directory is complex, the track
search can take time.
?
The MP3/WMA track time isn’t displayed correctly.
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There are times when it isn’t displayed correctly
according to the MP3/WMA recording conditions.
When removing the CD changer, be sure to first eject
a magazine then unplug the changer cord. Do not
forget to attach the transportation screws before
transporting the CD changer.
The CD changer may be damaged during
transport if a magazine or CD is left inside it or the
transportation screws are not attached.
The messages shown below display your
systems condition.
E-31:
No parking brake is applied during playback of
the Video CD.
E-80:
A MP3/WMA is played with a format that this
unit can’t support.
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E-81:
A copy-protected file is played.
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1.KDC-CMP21V̲English.indd
04.3.4, 10:02 AM
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