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error codes
Your washing machine has some built-in error codes. If it stops working properly the table below
shows you which lights will be illuminated and what the possible fault is.
Problem
Possible Fault
What to do
E01
The door of your machine is
not shut properly.
Shut the door properly until you
hear a click. If your machine
persists to indicate the fault,
turn off your machine, unplug
it and contact the nearest
authorised service agent
immediately.
E02
The water pressure
or the water level
inside the machine
is low.
Check the tap is fully turned
on. Mains water may be cut-off.
If the problem still continues,
your machine will stop after a
while automatically. Unplug the
machine, turn off your tap and
contact the nearest authorised
service agent.
E03
The pump is faulty or
pump filter is clogged
or electrical connection
of the pump is faulty.
Clean the pump filter. If the
problem persists, contact the
nearest authorised service.
E04
Your machine has
excessive amount of
water.
Your machine should
automatically pump excess
water out, if it doesn’t contact
the nearest authorised service.
Kenwood 8kg Washing Machine K814WM18 Manual.indd 27
21/06/2018 08:12